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I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
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V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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My mother needed so many lift assists, they stopped coming out. My Dad was calling 5-6 times a week. He didn't want to get a carer nor did he want to place her in a facility, where she belonged. They did charge him in the beginning, but when they started coming out twice per day, they said "find somewhere else because we can't continue to come this frequently" I don't think there is an issue with charging. It is expensive to get them there, and if someone is having frequent falls, they need more help than just a lift assist.
I don't recall if a fee was involved, but I do know of a case in my area where husband frequently fell and EMTs did eventually balk at being called to the same address for the same person for the same reason with (increasing?) frequency. It was suggested that husband be placed in a facility and wife did agree to it. I have a feeling there was a lot more to it than just the falls. I think hubby's care exceeded what wife could do and the falls were just what those outside the home knew about.
This was definitely the case in rural Maine, where my parents used to live. Dad was the caregiver for Mom (she passed in 2017) but was unable to lift her because of her size. If she fell, he'd have to call 911 — and it was just the local guys from their tiny town. The guys themself were always nice, but there would be a bill if it was just for the lift, and not because she needed to go to the hospital.
In the town where I lived there was a $15.00 per month added onto each water/trash bill that went toward EMT costs. I you have a lift assist EMT's send out a notice and donation envelop. It's voluntary to pay, but most people realize the value and donate something. Once a year there is a fundraising drive. Donating to the EMT service is cheaper than calling the private ambulance service.
Well if this is really going to be the case, they are not going to get a dime out of those with low income/social security earnings only. Those seniors who live in rent-controlled apartments and live off of SS and QMB Medicaid have nothing to worry about.
Here in central Pa., there wasn't a charge for a lift assistance for my husband a few years ago. Nice group came over, chatting, shootin' the breeze, checked his vitals and were on their merry way. Glad to know such nice proffessionals are here.
Oh and another time needed the fire department to help extricate our cat Gracie, who had wedged herself into a very, very tight spot in the basement of this old house. They had the tools to remove a few bricks, and expertise to pry her out. I wrote a check as a donation, since they weren't going to charge us anything for helping us. Otherwise, per an earlier post, when there's plumbing problems here...I call the plumber! : )
Some of you are reporting the above post as a troll. It may or may not be. I don't think it is. Think it may have been worded better, though. It's not necessarily related to *abuse* of the system. Fees/charges can happen on the first call in some areas.
Most of you, maybe 99%? live where fees like this will never happen. Count your blessings.
Some of us - on the other hand, unfortunately live in areas in the USA where Medics DO charge high fees for lift assists, and also for calls in which the patient declines transport.
For example, where we live - the fee for an ambulance that is dispatched, and cancelled after making contact with a patient who refuses care has gone up to $300.00 this year per incident. Even if it is the very first time you called 911 in your life. If you choose to decline the services - you are billed. And insurance will not pay.
The cost of a simple lift and assist (not for repeat people, either) this will happen on your first call - is presently $175 this year. Insurance will not pay, either.
Don't know if this will be a trend. I hope not. But, it makes life much harder on us Caregivers.
I used to live in a city where we had to pay a fee each year, or else any call involving medics/fire department resulted in very large bills. We happily paid the fee each year, and we never once had to use their services back then. I think that is an excellent solution to paying higher fees for service.
Editing to add: That if the OP means the charges are a punishment for 911 *abuse*, that is not how it works. Legally. However, some agencies are indeed charging high amounts for services that are cancelled and lift assists.
True or not I can see this happening especially with those Firehouses that fireman, EMTs and Paramedics are paid salaries. If someone is a constant fall risk they should be living in a care facility where there is staff that can help them up. Some fall because they are too stubborn to use a walker. My Firehouse is in a town of 13k and is voluntary. I am sure they have helped in getting people up. But I have also heard after a number of times it is suggested maybe the person should be in some kind of care.
Yeah, not true. Or at least they won't get away with it. If somebody is on the ground and can't get up and no one else can get them up either, what do you think should be done?
Barb, I agree. There's absolutely no information to elaborate on this claim, nor has the OP provided any information on his/her alleged qualifications as a paramedic.
I reported your post as well, and am reporting mine.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Oh and another time needed the fire department to help extricate our cat Gracie, who had wedged herself into a very, very tight spot in the basement of this old house. They had the tools to remove a few bricks, and expertise to pry her out. I wrote a check as a donation, since they weren't going to charge us anything for helping us. Otherwise, per an earlier post, when there's plumbing problems here...I call the plumber! : )
I don't think it is. Think it may have been worded better, though. It's not necessarily related to *abuse* of the system. Fees/charges can happen on the first call in some areas.
Most of you, maybe 99%? live where fees like this will never happen.
Count your blessings.
Some of us - on the other hand, unfortunately live in areas in the USA where Medics DO charge high fees for lift assists, and also for calls in which the patient declines transport.
For example, where we live - the fee for an ambulance that is dispatched, and cancelled after making contact with a patient who refuses care has gone up to $300.00 this year per incident. Even if it is the very first time you called 911 in your life. If you choose to decline the services - you are billed. And insurance will not pay.
The cost of a simple lift and assist (not for repeat people, either) this will happen on your first call - is presently $175 this year. Insurance will not pay, either.
Don't know if this will be a trend. I hope not. But, it makes life much harder on us Caregivers.
I used to live in a city where we had to pay a fee each year, or else any call involving medics/fire department resulted in very large bills. We happily paid the fee each year, and we never once had to use their services back then. I think that is an excellent solution to paying higher fees for service.
Editing to add: That if the OP means the charges are a punishment for 911 *abuse*, that is not how it works. Legally. However, some agencies are indeed charging high amounts for services that are cancelled and lift assists.
I reported your post as well, and am reporting mine.