Today Mom and Dad took the leap and traveled by elder medical cab to an appointment. Until now they have been refusing this service and depending on family to take them everywhere. That is not always practical or even possible and we need back up.
Mom called my brother at work to get a ride and he could not leave. She knew my sister and I were also unavailable. She already canceled one appointment once for the same reason so I guess she decided to bite the bullet and call the cab. All went well and Mom said both drivers were very nice and helpful. Now that she knows it's that easy she said she would have no trouble doing it again.
I was really proud of her and told her she deserved a cake for being so brave. She loved that idea :) I have a crazy family and they can turn on a dime but right now I'm just going to enjoy this moment.