Edna Tina Wilson Living Center

700 Island Cottage Road Rochester, NY 14612
Rating: 1.0
1 review  |  Write a review

About Edna Tina Wilson Living Center

Edna Tina Wilson Living Center is an assisted living facility located in Rochester, NY 14612. Assisted living facilities provide care to people who require assistance with activities of daily living. This care setting provides an intermediate level of care for residents who cannot safely live independently, but do not yet need around-the-clock skilled nursing services like those provided in a nursing home.

Reviews for Edna Tina Wilson Living Center

Rating: 1.0

May 2019
My mom came to rehab here on Feb 5 2019 after being in the hospital for 2 weeks due to a UTI that had turned into septicemia. I personally witnessed the call button not being answered for at least 20 minutes on 3 occasions, one of which was over 45 minutes long, and ended solely because I went to fetch the nurse myself. Shortly after being admitted my Mom fell out of the wheelchair trying to go to the bathroom by herself. She told me they never answered in a timely manner when she had to go to the bathroom, so she ended up peeing on herself and sitting in a wet diaper for hours on end. One night she called me at home saying she had been waiting almost one hour and no-one was coming to help. I called the aides office myself, the phone rang for over a minute and I was hung up on. Also, residents who soil themselves during lunch or dinner are not taken to the bathroom until after the lunch/dinner hour is done. If you go there towards the end of lunchtime you can smell excrement and urine as soon as you enter the cafeteria area. My complaints to the social worker, aids supervisor and nursing staff fell on deaf ears and were never officially recorded - contrary to what I was told they would do. This on-going neglect caused my Mom to experience two more UTIs while at Edna Tina Wilson.

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By contacting APFM, you are availing yourself of our core service, which is providing customized referrals to assisted living and home care facilities, who will contact you by phone (including text, which may be auto-dialed), to help you decide which facility best meets your needs, or the needs of your loved one. Your consent is not a condition to using our services, but we cannot provide you with our core service – a customized referral – without sharing your contact information with the facilities to which you have asked to be referred. By clicking, you agree to our Privacy Policy. Please visit our Terms of Use for information about our privacy practices.
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