Moved Mom (at her request) from our home to assisted living in January. She likes the idea of her own “place,” but there are issues:
1. It’s EXTREMELY expensive.
2. She has a little dog, and it’s a struggle to walk him repeated times a day. Prior to move in we were told “care costs” could include periodic help before bed for dog walk, but at lease signing suddenly NOPE.
3. She hates the food.
4. She struggles with her phones—landline & cell.
5. Cannot figure out her TVs (Even got her a Flipper, ck out—only allows up/down scrolling of fav channels, volume and power).
and the big one…
6. The place isn’t living up to their contract... biweekly showering help, weekly laundry, encouraging social interaction.
I've had meetings with staff, nurses & director. Minimal improvement, then right back to problems.
I’m there 3-5 days a week. It’s just not working, and for the cost I’m EXTREMELY disappointed. My husband and I have decided she needs to move back in with us. I know she will be upset, but I need to know she is safe, eating and having her basic hygiene tended to. We updated our home 2 years ago for a 1st floor bedroom and full bath with walk in shower. Added a deck and separate door for her to sit outside.
I feel it’s the right thing, but I’m upset it will make her sad.
Any encouraging words?
Good for Mom's cooperation, just wow.
I’m so relieved and happy!
thank you all for the suggestions and support
The place is not living up to their contract – I can relate to that. My parents (90+) are moving back to their own home and will have in-home personal care after 16 months at a beautiful, resort like (and pricey) ALF. Their needs exceed the services that are provided – there is an adequate care plan in place (on paper) but due to their short staff, it is not being followed and we have had to provide the additional care givers (out of pocket) to keep them safe. I was prepared for increasing costs with the increasing levels of care needed as they age (I am reasonable), but not willing to pay for increasing levels of care without increasing service. I have observed that there is a lot of additional care givers at this facility, I understand this is common practice in Northern Virginia. Pendent alerts go unanswered for far longer than what is the facility publishes as their standard. Some of the staff are not aware of the level of care assigned, care plans so there is communication issues between staff and supervisory.
On food, I have them places sauces on the side and that helps a lot, I also request ½ portions and add snacks through the day because a generous plate of just overwhelms them when they think they have to eat all of it (which they don’t).
Ask her what she wants to do.
If you bring her back, hire help and find good day programs for socializing.
Just a heads up. Don’t take it personally if she doesn't appreciate all you do. Things are difficult for her.
She eventually might need memory care down the road.
Big hug
Hopefully you will be able to convince your mom that it is.
I take my 94 year old mom to a senior center twice per week and she loves it.
She will be safer and healthier with you.
You can hire a lot of help for way less than monthly cost of assisted living.
Hiring help through an agency is very expensive. We had good luck hiring through NextDoor and Craig’s list. You have to do background checks yourself, but there are good people out there.
It helps my husband to have something to keep his mind occupied. We got the biggest TV that would fit in room as eyesight not so good. Then multiple streaming services that can focus in on shows and series he likes. Additionally got Audible and headphones so he can listen to books on topics he likes.
Dog walkers can be hired. Dogs are an enormous comfort to seniors..
Hope the very best for your family. It is hard.
I suggest YOU telling her that YOU miss her and have her come stay with you overnight for a few days.
Give her as much space / privacy / alone time as possible.
if she has favorite hobbies, recipes to cook, tv shows - slowly ask her to participate with you on one of these activities.
Keep reinforcing how much you have missed her at your home.
*I understand Alf are wonderful in many cases, but I worked in a high end facility that the top executives cared only for the money they received - it made me emotionally ill to see the disrespect of our elderly.
if the Alf is not doing what they promised they would, I highly doubt things will change. Staffing issues due to poor pay is often an issue.
our elderly deserve our respect, love and compassion. it is an honor to be entrusted with a loved one.
I am really surprised walking her dog was part of the deal. (Was it only verbal or is it actually written into the contract?)
Even if you could hold their feet to the fire about what is WRITTEN in the contract, it will not fix all the problems: a remote she cannot figure out, her phone, taste/quality of the food, walking the dog as much as it needs. They can document they asked her to go to a social activity, but they can't make her go. More than likely the only things you will ever remedy with complaints is the showering schedule and the laundry.
And now you are dealing with the rage that such a thing could be allowed in the richest country on earth. As well as long lasting grief of loosing your husband.
I know well your pain.
i hope you can perhaps engage with a nearby senior center, or a church you like, or some type of charity. Humans are not designed to function alone. We are meant to be part of a group.
Legally facilities can not hold people against their will, even psych facilities can't without a court order.
Make sure you understand what your wife's rights are and make sure her needs can be safely met at home and then fight like h3ll to protect her autonomy.
Losing our rights in the USA is a real concern, we all need to protect ourselves and our loved ones from strong arm, lying corporations.
It's a shame that licensing and regulatory services do not review staffing for each facility --- an average over a period of time ---- and hold facilities accountable by limiting the number of patients you can have and enforce leaving beds empty until staffing consistently equals what a facility advertises. If they say they have 4 people assigned to a 10 bed wing at all times, then they have to produce wage related records that show they have had 4 people hired/paid at all times during, say, a 3 mo period of time. If they can't produce wage and employee records, then bed capacity is limited for them.
Facilities have gotten away with this for years. You take a tour and told X number of people will be on duty to take care of your loved one - some day and night visits will tell you exactly if that is true. Make sure this patient to employee ratio is written in the contract. This is one business that should not be allowed to put the almighty dollar over all else.
Have you looked at other Assisted Living communities or even Group Home or Shared Home?
Why did mom want to move out? Is it that she wanted her own "space" or were there other things going on?
At least one of the issues that you mentioned, help with showering and possibly other ADL's may be a State Violation that could be reported to the Ombudsman. (Did you look at reviews of this place on the Medicare Website for violations?)
Everyone complains about "institution" food. I bet you did when you were in school.
If she is having a problem with phones in the facility she will have the same problems at home.
If she can not operate a remote in the facility she may have the same problems in your home, in her "space".
No facility can "force" a resident to join in for activities. They can remind them, ask them to join but it is up to the resident to join. Particularly in Assisted Living, in Memory Care they are a bit more "encouraging" but still can not make a person join in.
As far as laundry, if you (mom) is paying to have it done and it is no then I would ask that the fee be removed from the bill. (small think but it may bring home a point if this is supposed to be "fee for service")
Is mom on a first floor? Does she have a door that goes right out? If so a leash on the dog and she can stay in her apartment and let the dog out. Or (and some may frown on this) there are training pads or even litter boxes that dogs can be trained to use. That might be an option.
no she’s not on first floor
here with us I’m easily able to take her shopping, out to lunch, to the park, the library. We also can provide meals daily she enjoys (hubs is a great cook) and I can assist her safely to make meals she like to prepare.