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I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
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VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mom isn't the only one having trouble with the TV set - we are both modern-world/IT-challenged, but add a little dementia to the mix and its a dark screen every night!
Thank you so much for your helpful answer! I have been reading through these questions daily and posted my first question today and am so grateful for all the support - way more supportive than any of my siblings!!!!
Great idea about looking at facilities and what they have - i'm going to call one of them up and just see if they have any thoughts and if they are willing to share. Thanks again!
That's exactly what happens - I don't see anything changing. Thank you for the music idea - she loves that - I usually set her up w/the TV before I leave for the night (she lives in an apartment on my property) - but - the TV is always messed up the next day. And she ONLY watches at night, does not want to turn the tv on in the daytime (which is good thing I guess). but she is alone in the evenings with no one to help her w/the TV.
Is the issue about it being a “smart” TV or is it about using a remote?
for remote, I got my mom a Sony Kids remote control (RM-K21). Bright green color. You can still find these on Amazon & eBay. Like $10. There also are various brands of “Big Button” remote controls. From Flipper brand which is tres pricey $40 to Universal @ $15/$20. All of these preprogrammed to 4-6 stations, so whatever they hit will synch to the remote. Some do a volume preset as well.
But if this is a smart TV issue, I think they are too too challenging for those with increasing dementia. Maybe get an old school TV. Goodwill has tons & inexpensive. We have issues with all our smarts as we have regular power outage issues; its reprogramming hell even tho’ my hubs is pretty tech savvy; & it still takes time & patience to get stuff rebooted. I cannot imagine someone with demented dealing with the shifts for streaming.
As an aside, when you visit facilities, peek into rooms to see the TVs. It’s quite the evolution of electronics on display. I’ve seen old old credenza style ones!! Amazing they still work.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Great idea about looking at facilities and what they have - i'm going to call one of them up and just see if they have any thoughts and if they are willing to share. Thanks again!
They can’t keep up with modern technology. It’s frustrating for them even if they wouldn’t have any type of dementia.
I would imagine it’s impossible for them to navigate the remote if they do have dementia issues.
So sorry that this situation is hard to sort out.
What about listening to music? Would that help?
Thank you for the music idea - she loves that - I usually set her up w/the TV before I leave for the night (she lives in an apartment on my property) - but - the TV is always messed up the next day. And she ONLY watches at night, does not want to turn the tv on in the daytime (which is good thing I guess). but she is alone in the evenings with no one to help her w/the TV.
for remote, I got my mom a Sony Kids remote control (RM-K21). Bright green color. You can still find these on Amazon & eBay. Like $10.
There also are various brands of “Big Button” remote controls. From Flipper brand which is tres pricey $40 to Universal @ $15/$20.
All of these preprogrammed to 4-6 stations, so whatever they hit will synch to the remote. Some do a volume preset as well.
But if this is a smart TV issue, I think they are too too challenging for those with increasing dementia. Maybe get an old school TV. Goodwill has tons & inexpensive. We have issues with all our smarts as we have regular power outage issues; its reprogramming hell even tho’ my hubs is pretty tech savvy; & it still takes time & patience to get stuff rebooted. I cannot imagine someone with demented dealing with the shifts for streaming.
As an aside, when you visit facilities, peek into rooms to see the TVs. It’s quite the evolution of electronics on display. I’ve seen old old credenza style ones!! Amazing they still work.