Outlook seems to not be complete. Very difficult to send emails etc. They did not ask just changed some people to Outlook. Quite a few people are furious at MSN for this. I lost all my contacts, photos etc. It is like being pirated.
They are saying on some sites we can't have our Hotmail acct back. Anyone have any idea why MSN would pirate accounts of HotMail. Just curious. They should be sued this should be illegal.
It just came as a shock to get up one morning try to use your hotmail and bingo I no longer have my hotmail. account. You would have thought they could have asked and prepared people. I just think it was sneaky. God Bless.
I am very sorry that you seem to have lost your photos and contacts, sharirose. I doubt that they are really "gone" and it is probably just a matter of finding out how to reconnect to them. Since this cutover process was launched now and will continue into the summer there will no doubt be lots of Help sites springing up. I haven't used Hotmail and I can't help you, but if you have a techie-nerd friend who is in your same boat I'll bet he or she can help you.
Sorry for your frustration.