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Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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I consent to the sharing of my consumer health data with qualified home care agencies.*
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
Share a few details and we will match you to trusted home care in your area:
I see that my insurance is now calling this service the 24-Hour Nurse Advice Line.
I looked up Nurse Advice Line for my area and lots of health insurance offers them, as well as the large clinic systems. I checked bordering states, too, and the same thing was true there.
I've had several different health insurance policies over the years. Every one of them going back at least 30 years has offered a Help Line. Same for my husband. His policies had Help Line services. They all have given out magnets with the number. In addition, the clinic we used had an after-hour answer service. You'd get the doctor on call and they wouldn't necessarily have access to your chart (I'll bet that has changed!) but you would get professional advice and the call would be logged.
I assumed that all insurance and most clinics had advice lines of some kind. Is that not true?
Sometimes it is hard to know whether you should wait to get a same-day appointment tomorrow or go to an ER tonight, or wait it out a while. When I was undecided I always called the help line. I'd say, "I have a rattling/gurgling sound in my chest as I breathe." They would ask a series of questions, pretty much as we have done on this thread. I learned to always take my temperature before calling because they always asked for that. Once they urged me to get an ambulance. Other times it would usually wind up something like this: "You should see your doctor in the next few days. If symptom X gets worse or symptom Y appears, go to walk-in care or the ER. Definitely follow up with your doctor, even if all symptoms clear up on their own."
I remember lying on the floor in excruciating pain, having crawled to my desk and pulled the phone down. I called the help line and described my pain to the nurse. She had me go through a series of movements. Does it hurt to lift one leg off the ground? Try straightening your body. And on and on. Finally she said, "it sounds like a gall bladder problem. Call your clinic first thing in the morning, but they can't do much until this episode is over." OMG! I was sure they'd send an ambulance. But I was glad not to have to go through that if they couldn't do anything immediately but send me back home. I had surgery when the acute symptoms went away.
I see a lot of posts describing symptoms and asking for opinions. I am definitely NOT criticizing this. Really. And it can be very helpful to hear what other caregivers did for their loved ones or for themselves. But I always wonder if people don't have access to a help line or just forget or don't want to use it for some reason.
How about it? Does your insurance and/or clinic offer a phone number to help you decide what your next step should be?
Thank you all so much. I am going to the doctor next week, but if it gets worse, I will go to ER. I have had this rattling for awhile. I had pneumonia two years ago, and had the pneumonia shot. I have a pacemaker, so I will talk to cardiologist.
Breathless, I am not a doctor nor a nurse... it could be phlegm in your throat, which sounds like it is in your lungs or something else.... best to get that checked out ASAP. Go to your nearest urgent care facility if you cannot get in to see your primary doctor. You don't want it to turn in pneumonia.
Everyone is right. Even if there are doctors on this site, we couldn’t possibly diagnose you over the Internet. Seek in-person medical advice from a medical professional.
Breathless, Go to Acute Care or the ER, right now, but only If you can be driven there by somebody else, otherwise call 911 to have them come check you out and to be transported. Its no good if you were to have heart sx while driving yourself there, as you could pass out behind the wheel, risking injury to yourself or others. You Could be having CHF, Congestive Heart Failure symptoms, and you may or may not have swelling in the extremities, as some people only hold their fluid buildup in the abdomen, and in their Lung's of course. Time is of the essence for a proper diagnosis and treatment, as sometimes folks with acute CHF do begin to having heart rhythm issues, which could lead to heart attack or death, so please, Best to be safe, not sorry! Good luck, stay calm, but get checked out immediately!
64 years, not too short of breath, no ankle swelling, short of breath if I talk while laying down. No cold, gurgling sound when breathing, and no cold. Chronic bronchitis
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
I looked up Nurse Advice Line for my area and lots of health insurance offers them, as well as the large clinic systems. I checked bordering states, too, and the same thing was true there.
I assumed that all insurance and most clinics had advice lines of some kind. Is that not true?
Sometimes it is hard to know whether you should wait to get a same-day appointment tomorrow or go to an ER tonight, or wait it out a while. When I was undecided I always called the help line. I'd say, "I have a rattling/gurgling sound in my chest as I breathe." They would ask a series of questions, pretty much as we have done on this thread. I learned to always take my temperature before calling because they always asked for that. Once they urged me to get an ambulance. Other times it would usually wind up something like this: "You should see your doctor in the next few days. If symptom X gets worse or symptom Y appears, go to walk-in care or the ER. Definitely follow up with your doctor, even if all symptoms clear up on their own."
I remember lying on the floor in excruciating pain, having crawled to my desk and pulled the phone down. I called the help line and described my pain to the nurse. She had me go through a series of movements. Does it hurt to lift one leg off the ground? Try straightening your body. And on and on. Finally she said, "it sounds like a gall bladder problem. Call your clinic first thing in the morning, but they can't do much until this episode is over." OMG! I was sure they'd send an ambulance. But I was glad not to have to go through that if they couldn't do anything immediately but send me back home. I had surgery when the acute symptoms went away.
I see a lot of posts describing symptoms and asking for opinions. I am definitely NOT criticizing this. Really. And it can be very helpful to hear what other caregivers did for their loved ones or for themselves. But I always wonder if people don't have access to a help line or just forget or don't want to use it for some reason.
How about it? Does your insurance and/or clinic offer a phone number to help you decide what your next step should be?
I have a pacemaker, so I will talk to cardiologist.