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Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
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My mom lives alone and gives away 1000s in donations a month. I’ve contacted 100s of them asking to stop mailings but they don’t and her money keeps going out the door. She says she will stop but forgets and continues to donate. What to do?
Make an appointment with a family law/elder law attorney immediately. Those attorneys are well-versed in handling discussions with you and your mom, and will be able to tell you whether or not she is understands and is still competent enough to sign a durable POA both medical and financial.
Explain to your mother that you want to help her but that you need the legal authority to do so. Explain the appointment with the attorney. I would record the conversation and ask her to give you her checkbook so that you can balance it for her. If she agrees, gather all her checks and account statements. Put a note where she keeps these things stating "Mom, you gave me your checks and financial statements for safe keeping." This process is heartbreaking.
Make the appointment for the time of day that your mother is the most "with it". If the attorney says that she cannot understand and cannot sign, then you must get guardianship/conservatorship. That will require a letter from her doctor stating that she is no longer competent. It is a very public process and everyone will know that she's no longer in charge. You ought to be upfront with her about that if she refuses to go to the attorney with you.
There needs now to be a POA doe financial. If this was not done and Mom is no longer competent to do it, then it will need to be done by conservatorship or guardianship to protect your Mom's monies. Many seniors are wiped out completely by predators. Mom can continue to have her personal spending account.
Both the Better Business Bureau and Charity Navigator have tips on their websites for getting solicitations to stop. Your bigger problem is that you need to be proactive and take over mom’s finances. With dementia she can’t be responsible for paying bills and handling money any longer. I took over my dad’s in his last months, didn’t ask him at all, it just became necessary and he accepted it, even thanked me for it. It may not go down as easily for you but it’s necessary now
Get her to give you control of the money. Put a change of address in and then you can deliver the mail she should be getting.
I would send letters to every single charity and call them out for soliciting financial donations from vulnerable seniors after they have been contacted to stop contacting her. Make the problem known to the corporate office.
The biggest problem is that the solicitations come from professional companies and your call goes to a different company, no communication between the two to put a stop to this. You also have city, state, regional and national branches of a lot of these charities, so getting it stopped at one level does nothing for the others.
Good luck getting control over this situation. It is so heartbreaking to see our seniors exploited like this.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Explain to your mother that you want to help her but that you need the legal authority to do so. Explain the appointment with the attorney. I would record the conversation and ask her to give you her checkbook so that you can balance it for her. If she agrees, gather all her checks and account statements. Put a note where she keeps these things stating "Mom, you gave me your checks and financial statements for safe keeping." This process is heartbreaking.
Make the appointment for the time of day that your mother is the most "with it". If the attorney says that she cannot understand and cannot sign, then you must get guardianship/conservatorship. That will require a letter from her doctor stating that she is no longer competent. It is a very public process and everyone will know that she's no longer in charge. You ought to be upfront with her about that if she refuses to go to the attorney with you.
I would send letters to every single charity and call them out for soliciting financial donations from vulnerable seniors after they have been contacted to stop contacting her. Make the problem known to the corporate office.
The biggest problem is that the solicitations come from professional companies and your call goes to a different company, no communication between the two to put a stop to this. You also have city, state, regional and national branches of a lot of these charities, so getting it stopped at one level does nothing for the others.
Good luck getting control over this situation. It is so heartbreaking to see our seniors exploited like this.