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By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
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V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
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I wouldn't like dining with another resident who coughed a lot either. The reason is that I don't want to be in the vicinity of exudate from their lungs which then ends up in my food. I don't want to breathe it. Even if she's not contagious, this has a huge ick factor. I don't want to be exposed to a healthy person's blood, urine, feces or other bodily fluids either.
How does she cough? Into a tissue, which is then disposed of properly? Into her shoulder, which she may find difficult to do if she has mobility issues? Or COUGH COUGH COUGH into the general air, which has been deemed societally and medically inconsiderate for a long time?
What's chronic lung syndrome? Do pieces of lung get expelled when she coughs?
And if she is allowed to continue eating in the DR and coughing 5 times more than a normal person, if and when she does get a respiratory illness, she's 5 times more likely to spread it to others based on coughs per dinner.
People don't have the right to bring their physical illness into a dining area just because they have it and everyone should be understanding.
They do have the right if this facility accepted her and said nothing about her having to eat meals in her room or in another section of the dining room! In my parents AL, meals were served in 2 hour slots for breakfast lunch and dinner. If someone wanted to avoid someone else, they'd just eat at a different time. Respiratory illness is different.....all residents are asked to dine in their rooms in those cases.
Does this only happen at meals? If so, this is quite concerning. It would/could mean a swallow deficit and could result in swallowing into lungs and getting aspiration pneumonia.
Coughing at meals is a sign she may be having swallowing problems (dysphagia), even though you know she has lung problems I'd ask for a swallow study to rule that out.
What sort of "retirement home" is mother living in? Assisted Living? All residents are prescreened and need to be accepted into these facilities, which I assume is true for your mother as well. If the administration accepted her, the other residents cannot have her removed from the dining room for coughing. The management needs to address the residents concerns about your mother and that she's not sick or contagious, if that's what the gripe is all about. If it's about the noise factor from the coughing, the management will have to explain that they accepted mom as a resident and will not prohibit her from the dining room. If different hours are available for mealtimes, perhaps the residents who are bothered can choose to dine at another time than your mom is dining.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
How does she cough? Into a tissue, which is then disposed of properly? Into her shoulder, which she may find difficult to do if she has mobility issues? Or COUGH COUGH COUGH into the general air, which has been deemed societally and medically inconsiderate for a long time?
What's chronic lung syndrome? Do pieces of lung get expelled when she coughs?
And if she is allowed to continue eating in the DR and coughing 5 times more than a normal person, if and when she does get a respiratory illness, she's 5 times more likely to spread it to others based on coughs per dinner.
People don't have the right to bring their physical illness into a dining area just because they have it and everyone should be understanding.
If so, this is quite concerning. It would/could mean a swallow deficit and could result in swallowing into lungs and getting aspiration pneumonia.