A NURSES AIDE REPORTED THAT I WAS YELLING AT HER FOR HURTING MY MOTHER WHEN TRANSFERRING HER BACK TO BED , WHEN I ONLY IN A CALMED VOICE EXPLAINED TO HER WHY IT'S SO PAINFUL TO GRAB HER BY HER ANKLES . I EVEN LIKED THE NURSE, BUT THE MEDICATION NURSE RN CAME IN YELLING AT ME THAT I MADE HER CRY WHEN I TRIED TO EXPLAIN THAT I DIDN'T YELL ONLY EXPLAINED ,SHE WOULDN'T CALM DOWN SO I ASKED THAT SHE STOP BEING SO HOSTILE TOWARDS ME AND IN FRONT OF MY MOTHER AND REQUESTED A SOCIAL SERVICE OR ADMINISTRATOR BE CALLED , BUT SHE CONTINUED TO YELL AND ON THE FIFTH TIME I STATED I WAS GOING TO HAVE TO CALL THE ADMINISTRATOR MY SELF AND HER RESPONSE WAS "I DON'T CARE " AND WALKED OUT . WITHIN 4 MINS THE ADMINISTRATOR CHARGED IN AND WITHOUT INTRODUCING HIMSELF, BEING THE 1ST TIME MEETING HIM, I WAS DEMANDED TO EXIT MY MOMS ROOM AND THE BUILDING THAT THE POLICE WAS CALLED AND THAT I WASN'T ALLOWED TO RETURN . THEN MY MOTHER CALLED TO INFORM ME THAT HE HAD HIS NERVE TO GO BACK INTO MY MOMS ROOM AND FLAT OUT TELL HER " YOUR SON ISN'T ALLOWED ANY FURTHER VISITATIONS AND IF YOU DO NOT LIKE MY DECISION THEN YOU CAN GO ELSE WHERE AND I WILL BE MORE THAN HAPPY TO ASSIST WITH THE TRANSFER PAPERWORK" HE HAD THE BALLS TO THREATEN MY MOTHER! I CALLED THE CITY OMBUDSMEN AND HAVE TO WAIT UP TO 10 BUSINESS DAYS TO HER SOMETHING WHAT CAN I DO IN THE MEAN TIME PLEASE HELP ME.
if you are in california you might want to call this organization for advice
California Advocates for Nursing Home Reform
I'm sure that your mother appreciates the additional care your visits provide, but if she really "needs" your care, then the nursing home is not doing its job. Mom will get by for a few days while this is getting straightened out.