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Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
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I've tried 5-6 different NH and when mom would have to go to the hospital for some reason and stay several days, the monthly NH bill was always smaller than normal. Can someone explain why this happens?
Looks like yet another trip to the NH with very little gas to get there and back to TRY to get them to NOT be greedy. I did take the receipts for getting mom's car fixed to SRS as the NH told me to...but the SRS people said that they can only take off amounts for MEDICAL that I spend NOT mom's car repairs..they also said the NH KNOWS that. So why did the NH tell me to do that?? UGH..They have no idea how hard it is when I have no income coming in and waiting for SSI to go through on me IF it even does. Life shouldn't be this hard. Thanks 2much2cover...I've written everything down you suggested and will take it with me to NH today.
If your mom is on medicare and/or medicaid in the nursing home, and the charges are related to holding a bed place upon return from the hospital, you may want to call medicare and or medicaid or research on the internet bed hold policy to see whether a nursing home is required dto hold a bed upon hospital admission and for how long and how much, if anything, they can charge. The nursing home should have given you a copy of the bed hold policy.
If charges are not related to bed hold or even if they are, ask for a detailed bill showing day by day charges for the entire time period you are confused about what she is being charged and what they have demanded she and medicare and or medicaid pay. Ask them for copies of the relevant medicare and medicaid policy that says they can charge these amounts.
I don't remember getting a copy of ANYTHING when I put her in this last NH last March. She lives with me a lot. I did explain it to the billing person and she said I'd have to pay the entire balance or she'd give me a 30 day notice to find another NH. I feel that nursing homes take advantage of our loved ones. I've seen it happen too many times with the other NH I've tried. I even called Medicaid and they said that mom's copay was exactly what I paid for those two months. But the NH lady argues with me and tells me how much they have to "write off" because they don't get paid as much as they should from medicare and medicaid. Just rubs me the wrong way and has for 6 years now.
Do you have a copy of the NH contract? Does it spell out how fees are prorated when the resident is not in residence? That might help.
Explain briefly that the "excess" money was used to fix your mother's car, and that the best you can do now is repay the owed amount slowly out of future SS checks (if indeed it is owed.)
That's what I thought too but mom was in the hospital for a week ..then on rehab for another 2 weeks. The NH sent me a bill for the first month (while mom was in hosp. for $214.00. I paid it. The next month since she was on rehab they sent me a bill for 414.00. I paid it. Since she had money left from her SS check FINALLY, I got her car fixed which I use to take her to appts., funerals, visiting, hair, clothes shopping, etc. So that money was spent on her car. NOW, the NH says they made a mistake and I have to pay the entire amount for both months..which I NO LONGER have since it went on her car...which has several issues...overheating every 10 miles, intake gasket, fuel pressure regulator, heater hoses, O rings, etc. I had to keep borrowing a car to take her places. Now, it is fixed but........ This infuriates me! I have been on unemployment for 16 months and it has expired. I have NO MONEY to pay them and I don't believe this is right at all. What do I do?
Because the NH is not providing services for the days she is gone. The room is still being held, but no food is provided, no staff is interacting with her, etc.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
If charges are not related to bed hold or even if they are, ask for a detailed bill showing day by day charges for the entire time period you are confused about what she is being charged and what they have demanded she and medicare and or medicaid pay. Ask them for copies of the relevant medicare and medicaid policy that says they can charge these amounts.
Explain briefly that the "excess" money was used to fix your mother's car, and that the best you can do now is repay the owed amount slowly out of future SS checks (if indeed it is owed.)