I just need one lil piece of information but I cried myself to sleep mom sleeps so she don't hear me...I cant even see my eyes hurt so bad....and I cant seem to find this answer easily. could anyone here help me?
I got her files yesterday it was supposed to include the two complaints the 'PATIENT ADVOCATE' had assured me had been addressed.... she assured me! she would get it taken care of...when mom's treatment was botched
I told her clearly my job is to take care of my mom your job is to take care of me! she agreed and promised it would be handled...so I get a phonecall week later. they have made a thorough investigation and found no wrong doing on hsptl part
so I want those records and they tell me I do not have a right to them?
luck be with me or ??? they accidently emailed me back and internal saying basically this one is gonna be a problem for us ...where are files. and an attachment of some kind of dictation is attached...
this could be a good thing for us too I wish I could get the attatchment open I was gonna call my computer guy or GP maybe they on same software idk...
they are telling me I have no right to my own complaint records ughhh
If you do, then why wouldn't you have a right to them the same as to your own?
I've never tried to see my own records or my mom's, so I don't know how resistant anyone would be. I kind of suspect no one is encouraged to look at their medical records but no first hand experience with that.
Is a personal injury lawyer an option?