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Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
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We have been trying to help a 93 yr old neighbor who has been neglected by the women who has power of attorney over her care. Filed three separate cases with Detroit DHS who proved to be useless. What can we do?
It is easy to accuse someone of neglect than it is to actually take care of the person yourself. If you aren't the person with the POA then the elderly person on question didn't feel comfortable with entrusting you with their life. Therefore, you need to help support the POA not take them down. To file cases with the state only conplicates the life of the POA and the elderly person. That is probably your motive though. I see it way too often. I'm worried that the POA is neglecting when actually you are just sore you don't have control. I question all complaints about neglect/abuse made by family members. Usually it's a bitter feud among family members and they try to use the state agencies as the method of attack. You haven't proved your case in three reports so it sounds like the state has your number. Take a break from your bitterness and embrace the POA.
Well, knowing how much of a mess Detroit is in, I can understand this.
Have you tried Wayne County Social Services? There's a ombudsman agency on the East side of Wayne County but as I recall from speaking with them they generally intervened or offered advice when nursing homes were the issue.
Does Grosse Pointe have any kind of social services intervention? Senior Services? They might be able to guide you to other agencies.
Alternatively, do you know any of the family members you could contact?
Lastly, you might try the Wayne County Prosecutor's office. I'm not sure it's necessarily within their jurisdiction but they might be able to make recommendations.
However, If the person with DPOA authority is in fact neglecting this woman, civil and/or criminal charges may be brought.
Also, contact the Area Agency on Aging; they also might have recommendations.
Another option is to contact Michigan Elder Law (http://www.elderlawofmi.org/). This not a law firm; it’s a Michigan agency which provides a wide variety of elder related services, for free.
I've contacted them several times and have always gotten good advice. Typically they'll ask what your question is, then have an attorney contact you the following day. It is only for seniors, so if you're not a senior, be sure to tell the intake person when you first call that it is about a senior in distress.
In the meantime, are you documenting the abuses, with dates, descriptions, details, photos? That also raises the point of how you are aware of this neglect? Be prepared to be specific; the more information you can provide the easier it will be for an agency to justify intervention.
Lastly, there are the local news channels, with their intervention team, such as "Ruth to the Rescue". Provide them with the details and if there's a story they'll get on it.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Which type of POA are you talking about?
Have you tried Wayne County Social Services? There's a ombudsman agency on the East side of Wayne County but as I recall from speaking with them they generally intervened or offered advice when nursing homes were the issue.
Does Grosse Pointe have any kind of social services intervention? Senior Services? They might be able to guide you to other agencies.
Alternatively, do you know any of the family members you could contact?
Lastly, you might try the Wayne County Prosecutor's office. I'm not sure it's necessarily within their jurisdiction but they might be able to make recommendations.
However, If the person with DPOA authority is in fact neglecting this woman, civil and/or criminal charges may be brought.
Also, contact the Area Agency on Aging; they also might have recommendations.
Another option is to contact Michigan Elder Law (http://www.elderlawofmi.org/). This not a law firm; it’s a Michigan agency which provides a wide variety of elder related services, for free.
I've contacted them several times and have always gotten good advice. Typically they'll ask what your question is, then have an attorney contact you the following day. It is only for seniors, so if you're not a senior, be sure to tell the intake person when you first call that it is about a senior in distress.
In the meantime, are you documenting the abuses, with dates, descriptions, details, photos? That also raises the point of how you are aware of this neglect? Be prepared to be specific; the more information you can provide the easier it will be for an agency to justify intervention.
Lastly, there are the local news channels, with their intervention team, such as "Ruth to the Rescue". Provide them with the details and if there's a story they'll get on it.