I'm caring for a beloved elder relative to keep her out of a nursing home. I called a visiting nurse agency to line up help and was told they wouldn't come out because she hadn't seen her doctor in ninety days. I explained that she's been too ill to leave the house and they just don't care. I grew up in the era of house calls and this kind of indifference makes me ill. There should be less red tape in senior care. Is this common or is it just my part of the world❓
It takes a real dedication, a sincere commitment and desire to be in this field just to get through nursing school. And it takes as much if not more to be in a hospital environment and deal with a multitude of patients and illnesses.
I honestly don't know how nurses tolerate some of the behavior and lack of cooperation they get from patients.
It's true that there are a few who are less than enthusiastic, sometimes after being a nurse for decades, or perhaps just getting tired of the abuse they have to take.
Elizabeth, the individual you spoke with most likely was a clerical person, not a medical person, and her answer was spot on. The correct and proactive method of handling the call would be to ask if there's anything else that should be known about getting home care, then act on that information to get the care you wanted.
It's also up to people who deal with medical professionals to learn as much as they can about how the system works so they can understand it and not draw broad derogatory conclusions.
I get more than a little tired of people criticizing professions because of a bad experience.
There are people who go into nursing for example because their only concern is they think it is a "recession proof" job, that's not a good reason.
It's like someone going into teaching who doesn't like kids.