How can I find out about good staff to resident/patient ratios in Memory Care?
My loved one is in a Memory Care facility and like many, it is short-staffed. For various reasons we want to move her to a better run place. A staff member told us that when the phones get very busy, the executive director shuts them off.
My loved one was in the hospital recently. A nurse told me that the hospital had been calling her memory care facility for hours and couldn’t get through because the line was busy.
My mom's MC had students manning the phones. That was their only job along with being the receptionist.
I don't know why every high school student isn't jumping on all these jobs.
Thats why soooooooo many people aren't working right now.
Covid or not, everyone deserves to get the best care possible. Hopefully things will get better soon.