I and my sister were providing in home care for our mother with dementia and disability factors. We did not want to place her into the Nursing facility but it became a necessity due to her combative nature and her disability has now confined her to a wheelchair. My question is, should I move her to another Nursing facility after she has been for over a year now in this same facility? She has finally stopped asking us to take her home. It was quite an adjustment for her and us to place her in the facility.
The thing is both I and my sister are unhappy with the treatment that she is receiving at this time in the facility she is in. Examples include but are not limited to: when she first moved in she was asked to give her consent to sign her bank account over to the facility Nursing home and change her bank over to theirs without informing us, the facility is constantly doing things that are insubordinate, they won't return my calls, and when asked for details concerning mother I usually get the run around, she fell about a week ago which has been a constant here lately and was taken to the hospital and we never received a call about it. In fact how we found out When we went to visit her and her arm was all bandaged. She has fallen before and had to have stitches on her face in several places. Now she is unable to see from her left eye. I know that the instability is part of the dementia but we want to be informed about it and answers to what had went on in the emergency room. My concern is my mother. Will the move be to much for her? I have made complaints to management but things continue to happen. Please help!
Have as many failiar things with her like placement of the room and items so that she will feel more familiar with the new place.
I have found the Medicare website our Medicaid website to be a wealth of information. (https://www.cms.gov)
Here's a link to get you started. Find your state & file a complaint.
https://www.medicare.gov/talk-to-someone
And here is a list of her (and your) rights. https://downloads.cms.gov/medicare/your_resident_rights_and_protections_section.pdf