I’m in such a state right now. My Mom's phone is broken. Only found this out because I was trying to get a hold of her. So I called the Nurses station and they went to her room and told me it was broken and they would get maintenance up there right away. Well this was 3 days ago. I've been trying another 2 days with no luck. The Nurse's station isn't picking up either. I wasn't able to visit either because of a COVID lock down. I have a right to know how she is. She can't see a cell phone to have one. On top of that her TV has been broken and still waiting for maintenance to get it out of there so I can get another one hooked up. That was 2 weeks ago. When she got there maintenance was supposed to fix the blind over the window. I gave up on that. Thanks for listening. Sometimes you just have to vent. I don't always have a car but tomorrow I'm going straight over there and taking care of this. Doesn't help either that head of maintenance is my best friends ex. lol