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Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
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Sorry to hear this, Timbergrove. I would be upset if someone threw away something of mine without permission.
Can you give us a bit more info about what's been going on? What did they throw away? Did they give you any sort of excuse or explanation? Is there a dispute about rent, or did they claim that they had to throw the things away because they were a hazard somehow, for instance? Could there have been a misunderstanding or mistake?
Doesn’t seem like your property should be touched but we don’t know what happened. Care to share more? When did you discover the item was missing? Could it be misplaced or do you know that it was definitely thrown out?
I had to change rooms against my will because I was getting a new bed after she mentioned it several times to do so. I had Several pullups in the closet like a few boxes. They threw them all away
It depends on the situation. If the item is in your closet or drawers or on top of your bed or dresser, they are not allowed to touch it, move it, or throw it away without your permission. If something of yours is put into the trash can in your room or any other designated trash can in the facility, they are within their rights to consider it garbage and dispose of it. The same goes for any food left on your plate when you have finished eating-they can throw that away.
Everything brought into the Al facility for you (except food) should be inventoried under your name, even if someone else brings it to or for you. So, (theoretically, depending upon how well the AI facility keeps records) there "should" be an accurate accounting of all your belongings. If you suspect something is missing, tell someone in charge. They should investigate and if it can be proven to be missing, you should be given the option to have it paid for or to to get them to replace it for you.
If they try to ignore your complaint after a month's time, go report your loss (es) again. But, this time go directly to the Manager or Director if you can. If you need to, get someone to help you find out who that person is, if you are not sure. It could be the person who gives tours to new people who come to check out the place to see if they want to stay there.
Hope this helps. You DO have privacy rights, like in your own home.
Rules change state to state, likewise by county/city/facility. They should be spelled out in the paperwork that patients/families get when checking in.
Is this something that HAS happened? Has there been a threat that things will be thrown out? Are you looking into assisted living and want to know if this CAN happen? Hard to answer the question without some sort of background to WHY you are asking.....
When my spouse was at the nursing home, I signed docs explaining what happens to food or personal possessions. A couple examples - NOTHING of his was ever touched except leftover food. Any food in the refrigerator had to have the resident's name/date of purchase/gift received. If not used by expiration date or within 3 days (whichever came sooner) it was thrown out. I brought plates, forks, spoons, & coffee cups many times, all wrapped in plastic, and put into or on top of drawer. Used items were thrown away immediately. Food safety was a priority. Even if a specific resident did not get sick easily, it was possible for the wrong person to get hold of used or leftover items that could make someone else sick or cause injury (think of the manicure/shaving/hair items). If it landed on the floor - real easy for someone to slide/trip on. So those items might get put in a different spot to keep away from others or to prevent harm to others.
Some clothes did not fit, so I handed them to the nurse manager. Since no one wanted the clothes, they defaulted back to my spouse as owner of those items. The clothes were returned to his room. I took them to a thrift store.
Residents had things, considered a treasure by some, junk by others. A long list of policies about personal items was reviewed and signed by all parties upon admission to the facility. I have a friend who's dad just went to an assisted living facility - same rules signed by everyone.
It's also possible that when the housekeeping crew arrives to clean up, they are moving items, but not necessarily throwing them away.
All I know, is given the time I observed the people at the facility, residents and staff alike had pretty clear boundaries as to personal items and safety, and everyone signed off on these rules.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Can you give us a bit more info about what's been going on? What did they throw away? Did they give you any sort of excuse or explanation? Is there a dispute about rent, or did they claim that they had to throw the things away because they were a hazard somehow, for instance? Could there have been a misunderstanding or mistake?
Several pullups in the closet like a few boxes. They threw them all away
Everything brought into the Al facility for you (except food) should be inventoried under your name, even if someone else brings it to or for you. So, (theoretically, depending upon how well the AI facility keeps records) there "should" be an accurate accounting of all your belongings. If you suspect something is missing, tell someone in charge. They should investigate and if it can be proven to be missing, you should be given the option to have it paid for or to to get them to replace it for you.
If they try to ignore your complaint after a month's time, go report your loss (es) again. But, this time go directly to the Manager or Director if you can. If you need to, get someone to help you find out who that person is, if you are not sure. It could be the person who gives tours to new people who come to check out the place to see if they want to stay there.
Hope this helps. You DO have privacy rights, like in your own home.
If you have a refrigerator and kitchen cabinet space, was it food items that were thrown out? If yes, could the items been passed the expiration date?
I brought plates, forks, spoons, & coffee cups many times, all wrapped in plastic, and put into or on top of drawer. Used items were thrown away immediately. Food safety was a priority.
Even if a specific resident did not get sick easily, it was possible for the wrong person to get hold of used or leftover items that could make someone else sick or cause injury (think of the manicure/shaving/hair items). If it landed on the floor - real easy for someone to slide/trip on. So those items might get put in a different spot to keep away from others or to prevent harm to others.
Some clothes did not fit, so I handed them to the nurse manager. Since no one wanted the clothes, they defaulted back to my spouse as owner of those items. The clothes were returned to his room. I took them to a thrift store.
Residents had things, considered a treasure by some, junk by others. A long list of policies about personal items was reviewed and signed by all parties upon admission to the facility. I have a friend who's dad just went to an assisted living facility - same rules signed by everyone.
It's also possible that when the housekeeping crew arrives to clean up, they are moving items, but not necessarily throwing them away.
All I know, is given the time I observed the people at the facility, residents and staff alike had pretty clear boundaries as to personal items and safety, and everyone signed off on these rules.