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Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
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Mom is just sitting in there crying. I ask her what's wrong and she says she's sick but can't tell me what's wrong. Any thoughts? She is 99 until May 20th.
Maybe ask her "Tell me where it hurts", or "Point to where it hurts". Something like this? That sounds really hard. I hope you and your mom work this out soon.
dgharris, being your Mom is in her late 90's, by chance does she have any form of dementia? Maybe this could be the start since it is afternoon and that is when "sundowning" sometimes will start, sometimes later in the day.
I remember when my Dad, who was also in his 90's, was experiencing sundowning thinking he was back in the 1940's. I would get some telephones calls saying he can't tell up and down, which told me he knew he was feeling confused, and for him that was scary.
I was able to distract Dad with therapeutic fibs, like saying oh I was feeling the same way, must be the weather.
Or maybe Mom might be experiencing an Urinary Tract Infection which has different symptoms for everyone.
I'd ask specific questions, such as "is your stomach bothering you?" or "does your throat hurt?". My mom can't articulate issues so if something hurts we ask her specifically, "does your toe hurt again?" or "does your neck hurt?". If something just upsets her, then we do our best to ask specific questions, which could be anything. There's been a few times when Mom was emotional, sad, and I'd distract her with something funny. Then she was fine.
Well she finally told me it wasn't her stomach but her heart. She believes I stole her money. AND I always get sucked in that trap. I told her she found her money which I emptied her wallet on the couch in front of her and we counted every penny that she had last week. She said she was 5000.00 short. Well you couldn't get 5000 more in her wallet and i know better than to try and convince her and I did try to convince her which did not work. She didn't eat yesterday, she either slept or never said a word. I am calling the doctor for a UTI this morning as soon as they open. She declares someone came in her room in the middle of the night and stole her money then she told me I took it. NOW I know mom is struggling and this is not her talking but I instantly take offense and I don't know how to battle my feelings. If I get up and leave the room then she thinks I am ignoring her. If I leave the room I still hear her moaning about me taking her money. I can't get away from it. Oh what to do? I'll keep you posted. Thank you for letting me vent. Pray you all had a Happy New Year Day.
" Oh mom, that must be sooooo upsetting for you think I took your money! I can't imagine how hurt you must feel". Can you then distract with a cup of tea?
Are you familiar with Teepa Snow and Naomi Feil's techniques?
I feel your pain! Hope the UTI test yields expected results.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
take her in to an urgent care centre.
I remember when my Dad, who was also in his 90's, was experiencing sundowning thinking he was back in the 1940's. I would get some telephones calls saying he can't tell up and down, which told me he knew he was feeling confused, and for him that was scary.
I was able to distract Dad with therapeutic fibs, like saying oh I was feeling the same way, must be the weather.
Or maybe Mom might be experiencing an Urinary Tract Infection which has different symptoms for everyone.
Are you familiar with Teepa Snow and Naomi Feil's techniques?
I feel your pain! Hope the UTI test yields expected results.