I have assumed the role of "Bill Payer" for my parents and have discovered that a "Dr. Rob, Psychic Medium/Spiritual Advisor" is sending my mom letters stating that she owes him money for guidance.
I wrote to him, stating that my mom was on a fixed income and her husband was in the hospital and she was immediately canceling her subscription to him (evidently she has paid him hundreds of dollars). But recent billings from him make no mention of her previous request for cancellation, only stating that she owes him more money.
My mom is 84 years old, nearly blind in one eye, sight is compromised in the other eye, and she can barely walk.
I thought that there was legislation in place to protect the elderly from contracts such as this--although my mom has no recollection of entering into a contract with him in the first place.
I've tried Googling various sentences to see if I can get a hit on any such legislation, but I can't find any.
Do any of you know about this?
Thanks for any help you can provide!
Barb F
Instead, notify the Better Business Bureau. If they get enough complaints about him, they'll shut him down.
Before you notify the Better Business Bureau, Google "Dr. Robb", including Dr. Robb's address. In my search, I discovered that "my" Dr. Robb was operating out of Delaware so I filed my complaint with the Delaware Better Business Bureau. I'm thinking that if you live somewhere else, especially outside of the United States, he just might have business licenses in places other than Delaware--which will hopefully be revealed when you do a Google search of his name and address.
Let's get this evil, preying quack put out of business for good so he can't harm any else's life. If he isn't reported to authorities, that can't happen.
The same applies for anyone or any "company" preying on our loved ones.
Declare war on them!
Good luck to you all!
Barb F
I hope you're not going through the same problem I did, but if you are, try doing what I did and you'll probably be rid of him.
Good luck to you! And now, here's my answer from April 16th:
Hi Folks--First let me apologize if my post appears once as a partial post and now as a complete one. I stopped in the middle of typing the first one to check old emails for verification of what I had written and when I tried to come back to my post, it was gone. I don't know if it cleared itself or posted.
In any case, what I was trying to let you all know was that #1 I'm sorry for not following up and letting everyone know how things turned out.
#2--what I did was follow the advice of one of the responders--I contacted the Better Business Bureau of Delaware and filed an online complaint--it's completely free of charge.
I don't remember all of the details because it was quite awhile ago, but I do remember typing in the exact text of Dr. Rob's "threatening" collection letter on the complaint form so they'd know exactly how emotionally threatening his words were.
In response to my filing, I received emails from the BBB of Delaware--letting me know they'd received my complaint; that they'd investigate; what their findings were.
At the conclusion of their investigation, Dr. Rob agreed to stop sending collection letters to my mom, to stop writing to her altogether. He did send one last letter to her stating something along the lines of "I'm sorry to see our association come to an end...you will not be receiving any further bills from me...etc. "
Thankfully, he did keep his word--no more letters, no more bills.
My mom was completely shocked when I told her how many other individuals were being swindled by him. She had actually become afraid to stop paying him; I guess because she was fearful that he just might have some power to make her life fall apart or be "hexed" if he got mad at her.
One thing I learned through this was that if I took the time to print out the research I had discovered--in this case, that was the comments made by all of you--it carried a LOT more weight than if I just told her about them.
Now I calmly ask her to let me research an entity before she sends money to them--I don't chastise her or make her feel foolish for thinking she should send them money. I just tell her, "Mom, let me check them out on the Internet and I'll print out what I find so you can look it over and decide."
That approach is working so much better than my previous approach--"MOM...you paid WHO to do WHAT!!!! They're crooks! Why did you send them money?!!!!"
Even though I just turned 60, I'm still learning and still realizing that the two very important gifts I can give my mom are dignity and respect. And raising my voice or speaking to her like she's my daughter--and a foolish daughter at that--instead of my mother isn't showing her dignity or respect.
But I still must admit that I hope individuals like Dr. Rob who prey on the fears of others and those who take advantage of people burn in hell for their actions.
Thanks so much for all your support.
Barb
Still mourning for my mom
Karen from Thorold, Ontario
I am however considering sending all our mail (my mom lives with us) to a mail box and then I can throw out the Dr. Rob junk mail before it comes to the house. I just intercepted another piece of mail from "Maria Duval" psychic and along with the letter asking for personal information she sent a coin to "put under the bed" - it has a pentagram on it! - Anway I have some strong words for her when I send back her letter! Keep up the good fight!
Christine
I'm the wife of Ken, who has dementia and is in a nursing home. Prior to his going there he got caught in some scammers "web". Dr. Rob was one of them. I also sent his threating scam letters back with "Fraud mail", etc. on the envelope and wrote him telling him I was going to contact the Federal Trade Commission. I also called him names......LOL
Well, just last week I got a letter from him stating that he would not be contacting my husband again.. Right, when you call their bluff they back off. What a low life to take advantage of elderly folks. Can't stand it!!
Lynne M
I wrote all over the envelope "Post Master" - this is "Fraud Mail" and Elder Abuse" Return!!!! - and send it back. They just want money, but if you harass them back, they stop. We get so much mail like this, its so frustrating!!
I know I wouldn't pay the guy if I were you. let him sue...he'd have to explain his bad business behavior!!
If not, you can re-sell unopened product on Craig's list or eBay to get some of your mom's money back.
Unless your mom needs her credit cards to shop, you should take them away from her. I don't know how she started getting the Pro-Active in the first place since I don't think Pro-Active contacts people - you have to call them.
If you haven't done it, make sure your mom's phone number is on the DO NOT CALL list. She will still get calls from charities, who are exempt for now, but not having a credit card will help.
well the credit card companies dont care. i have no clue what to do.
In any case, what I was trying to let you all know was that #1 I'm sorry for not following up and letting everyone know how things turned out.
#2--what I did was follow the advice of one of the responders--I contacted the Better Business Bureau of Delaware and filed an online complaint--it's completely free of charge.
I don't remember all of the details because it was quite awhile ago, but I do remember typing in the exact text of Dr. Rob's "threatening" collection letter on the complaint form so they'd know exactly how emotionally threatening his words were.
In response to my filing, I received emails from the BBB of Delaware--letting me know they'd received my complaint; that they'd investigate; what their findings were.
At the conclusion of their investigation, Dr. Rob agreed to stop sending collection letters to my mom, to stop writing to her altogether. He did send one last letter to her stating something along the lines of "I'm sorry to see our association come to an end...you will not be receiving any further bills from me...etc. "
Thankfully, he did keep his word--no more letters, no more bills.
My mom was completely shocked when I told her how many other individuals were being swindled by him. She had actually become afraid to stop paying him; I guess because she was fearful that he just might have some power to make her life fall apart or be "hexed" if he got mad at her.
One thing I learned through this was that if I took the time to print out the research I had discovered--in this case, that was the comments made by all of you--it carried a LOT more weight than if I just told her about them.
Now I calmly ask her to let me research an entity before she sends money to them--I don't chastise her or make her feel foolish for thinking she should send them money. I just tell her, "Mom, let me check them out on the Internet and I'll print out what I find so you can look it over and decide."
That approach is working so much better than my previous approach--"MOM...you paid WHO to do WHAT!!!! They're crooks! Why did you send them money?!!!!"
Even though I just turned 60, I'm still learning and still realizing that the two very important gifts I can give my mom are dignity and respect. And raising my voice or speaking to her like she's my daughter--and a foolish daughter at that--instead of my mother isn't showing her dignity or respect.
But I still must admit that I hope individuals like Dr. Rob who prey on the fears of others and those who take advantage of people burn in hell for their actions.
Thanks so much for all your support.
Barb
Lynne
Lynne M
I would definitely file a claim and call the DA as suggested. This guy is a crook there are going to be people anxious to prosecute him.
As far as the unsolicited mail, what I've done in the past... is in the pre-postage paid envelopes, sent all my ads back in those. LOL Yeah, it works! LOL Take all of them out of your mailings, collect the ads and send them back. Seriously. It's even worth 42 cents one time just to piss them off (sorry, I'm a what's good for the goose is good for the gander type of gal).
My mother gave money out left and right. WHOA was I glad to get POA. Everything was marked "gift" so the attorney said I would have a hard time if I prosecuted, but I told him if necessary I could prove it escalated over the past 4 years from dad's stroke (meaning her declining mental health). He said with the "friends" that I did all the right moves. If anything were to escalate more, he said I should call and he would step in.
Let us know how things progress. But go get them! Anyone who goes after seniors I could slap! I won't let them take advantage of my own mother who I don't get along with. I think its disgusting.
Elderly people will often send money to every charity that sends them a request. Often these requests resemble a bill so they pay them thinking it is something they owe. Of course, once you send one charity money, they sell their list so you get on hundreds of other mailing lists.
My mother started getting Reader's Digest Books. She didn't know why she was getting them. She had responded to one of their sweepstakes and unless she checked a little "No" box when she sent it in, she was enrolled in their Book Club. I can't believe a company that I think is reputable, like Reader's Digest, has to resort to disception in order to sell books. Once I contacted them, they did remove her from the Book Club.
Has anyone contacted AARP to see what they have to say about companies whose sole purpose is to deceive the elderly out of their money?
Julie Q
If you have any suggestions about stopping the mail coming to the house, please let me know. We have talked to the postal service, but they say without my mothers permission, we can't forward the mail for her to the office or a PO box so that we can pull out all those fraudulent mailings.
Anyway, it is so sad to see how my mother can be so easily lied to.
Thanks, Christine
Julie Q
Chris