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How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
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Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
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I have not filed a grievance and do not know the details of your concerns or exactly what type of facility, but I do wonder if you have reached out to the local Ombudsman to assist with resolving the concern? They act as advocates for the people in long-term care facilities, know the state laws, etc.
That's a good idea. I would try to get written information on the process in your jurisdiction. I would make sure I had written notes, including dates and times of things that are of concern. Have you questioned the facility about the things to see what their response is? Are you relying on things that you observed or things that a resident with dementia told you? I'd try to make sure that I had accurate information and knew the process. I would hope that you will get more responses here. I've never done that kind of thing. When I had issues, I put them in writing and requested a meeting with the director and staff, nurse, med tech, etc. We discussed the issues and upon advice of her doctor, set up a plan to address the issues and a timeline to see how it would work.
Is there anyone in the facility that you can talk to about your concerns?
I've had two care meetings in the five months my mom has been there both were at my request and one followed a fall where she had to be taken by paramedics to the ER
Some 90% of the residents are on anti-psychotics and since I refuse to allow their doctor to prescribe for my mm - we have are own doctor and neurologist - they use every tactic in the book to ge me to sedate her during the day - she's nearly 93 and I didn't put her there to have her slouched bee n a wheelchair
This is the root of my problems with the executive director who ignores me when I say hello - have a long list of issues which never get resolved but I carefully choose which I will do battle. I go out of my way to have relationships with staff and nurses but admin is another matter
The present matter involves what I feel is retaliatory action by the executive director - all levels of staff and night nurses have expressed their concern to me over her action but a the moment I have no other facility and there are too few choices but. Cannot continue to pay $17,000 a mnth for facility and now private caregivers for 12-hours a day
What medications have her doctors tried to prescribe and why? There are some medications that do not cause a person to slouch in their wheelchair. My cousin, who has dementia and is in Memory Care, takes Cymbalta and it has helped her tremendously. She suffered from anxiety, depression and pain. She is much more content and is very alert. She propels herself with her feet all around the place. Not until recently has see wanted a nap in the afternoon. I've never seen her even slightly groggy. So, there are med options that might work for her, if they are needed. I would explore it.
If she is getting out of the wheelchair and falling, I would explore getting her a seatbelt for her chair. There are rules about those, so see what the doctor and facility say. These are belts that can be opened by the patient, however, they can have an alarm that attaches and alarms the staff when she gets out of it.
If she is NOT in a wheelchair, then I would explore all measures to keep her from falling. Once they start falling, it's very difficult to stop. My cousin suffered multiple falls, even fracturing her spine, because she kept forgetting to use her cane. She just did not have the ability to remember to use it and then she would go down. She didn't stop falling, until she went to the wheelchair. Her balance was horrible and her legs would no longer function. I've stood right next to her and caught her going over backwards, just from poor balance. She was unaware of how much she fell.
I know of someone who falls so much that they have him in a wheelchair right at the nurse's station. He will actually fall over while in the wheelchair.
I don't think I understand what you are wanting them to do that they have not done. And I never heard of a $17,000.00 per month cost for Memory Care. That's really shocking. Average costs for Memory Care in NC is $4800.00.
Have you thought about moving to a different state? There is a luxury Secure Memory Care facility in Youngsville, NC that is very nice. I am not affiliated with them in any way. Good luck with your situation.
Thank you for your comments sunny girl - nc certainly sounds much more affordable than so cal ! Memory care facility is $315/day and private caregivers are $20/hour
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Is there anyone in the facility that you can talk to about your concerns?
Some 90% of the residents are on anti-psychotics and since I refuse to allow their doctor to prescribe for my mm - we have are own doctor and neurologist - they use every tactic in the book to ge me to sedate her during the day - she's nearly 93 and I didn't put her there to have her slouched bee n a wheelchair
This is the root of my problems with the executive director who ignores me when I say hello - have a long list of issues which never get resolved but I carefully choose which I will do battle. I go out of my way to have relationships with staff and nurses but admin is another matter
The present matter involves what I feel is retaliatory action by the executive director - all levels of staff and night nurses have expressed their concern to me over her action but a the moment I have no other facility and there are too few choices but. Cannot continue to pay $17,000 a mnth for facility and now private caregivers for 12-hours a day
If she is getting out of the wheelchair and falling, I would explore getting her a seatbelt for her chair. There are rules about those, so see what the doctor and facility say. These are belts that can be opened by the patient, however, they can have an alarm that attaches and alarms the staff when she gets out of it.
If she is NOT in a wheelchair, then I would explore all measures to keep her from falling. Once they start falling, it's very difficult to stop. My cousin suffered multiple falls, even fracturing her spine, because she kept forgetting to use her cane. She just did not have the ability to remember to use it and then she would go down. She didn't stop falling, until she went to the wheelchair. Her balance was horrible and her legs would no longer function. I've stood right next to her and caught her going over backwards, just from poor balance. She was unaware of how much she fell.
I know of someone who falls so much that they have him in a wheelchair right at the nurse's station. He will actually fall over while in the wheelchair.
I don't think I understand what you are wanting them to do that they have not done. And I never heard of a $17,000.00 per month cost for Memory Care. That's really shocking. Average costs for Memory Care in NC is $4800.00.
Have you thought about moving to a different state? There is a luxury Secure Memory Care facility in Youngsville, NC that is very nice. I am not affiliated with them in any way. Good luck with your situation.