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I would have the police do a well check they can then get her the right people to contact or in contact with her. Don’t call social services call 911 or the police station first that way they will follow through. If no one knows her situation she can’t get the help she needs kind of thing. My mom was being financially exploited and I got the police to check on her . It’s a long story it took years because mom was sticking up for her financial exploiters but she got the help she needed. She doesn’t get along with me her daughter anymore because these guys talked her against me that’s what they do. And if these neighbors took her money without following through on picking her up they could get in trouble for taking advantage of a vulnerable adult. She can call her bank and have them get her new checks and have them either delivered to the bank or her mailbox. Now in this time of Corona the bank is more helpful in accommodating people. Sounds like this lady is a perfect candidate for someone to financially exploit her. You helping her sounds like a wonderful thing. Many these days gain the trust of the elderly then take them for all they have it’s a bad world out there. She can also contact an attorney to have someone put in as her trustee if she has the money. Does she have a POA Power of Attorney. Maybe it’s time she does a WILL or Trust. Our city now has a mental evaluator that goes out on calls for the elderly they saved my life and my moms from ruin. My moms not happy but she’s safe. You can call APS adult protective services they will go and do a well check to see what she needs. Visiting angles we have here do the shopping and errands for them if you don’t have the time. If it were me I’d contact your local APS they will bring an officer with them on the well check and find out what services she needs. You can set up a time to meet them there they do the investigation Incase she is being exploited but you can talk to them first and fill them in on her needs. Like I said if no one knows no one can help. Calling just insures that she gets the help she needs it’s not a bad thing to call social services don’t think that. It’s a service. They won’t take her out of her home or anything they will just provide more service to her and you can continue being friends. Hope this helps ..
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cherokeegrrl54 Jul 2020
Excellent advice!
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I feel sorry for that poor elderly woman, and I know you must too. It's sad she doesn't have any family, or at least any that care. After all this time helping her you must feel responsible for her. Maybe you could find someone at social services to help her. Is there anything she can do for herself? Maybe you could encourage her, give her a nudge in that direction. And the rest will hopefully fall into place. Good luck.
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I agree with calling the county aging department. She needs help beyond your ability to help her. Don't feel guilty calling them. I have ran into that problem several times with a woman from church and delivering meals on wheels. The best thing to do is to call the correct agency to help them. You will feel more guilty if you find her dead on one of your visits because she did not get the help she needed!
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The best thing you can do for all involved is to get the city/county and all other entities to beware of her circumstances. You can use this as a ramp to learn about elder services, and be her advocate when needed. Don't get yourself into the direct line of responsibility.
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I should have written " be aware", not "beware".
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Mysteryshopper Jul 2020
Either wording is probably pertinent in a case like this. Poor lady! I feel bad for her, but I agree with others that this is not a one-person job. On top of that, there really wasn't a prior relationship before the helping started. If this was an established friendship over many years, I might look at it a little differently.
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There is meals on wheels-- call 211-- you are not an unlimited angel of mercy. Trust God and do the right thing-- if you really do care about her.
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TouchMatters Jul 2020
Social services can set up meal deliveries. Important that this person let social services, and hopefully, a social worker, take the lead.
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My $0.02 might not be needed as you've received EXCELLENT and SKILLFUL advice/recommendations from many others who know.

Do know that there is a never-ending need to help an elder. You must consider, think about, and decide what your personal BOUNDARIES are and how and what you will take on. If you don't, you'll be drained dry emotionally and every other way. SETTING LIMITS IS CRITICAL TO YOUR OWN HEALTH and WELFARE.

Once social services are involved, you can (and should) step back.
With this said, it is not easy to let go and let an elderly person, who appears to have NO ONE to help/support her, go and 'fend for herself. You will be emotionally pulled to continue to assist her. However, taking care of yourself, emotionally and psychologically is the first step to helping her and anyone else.

I, too, wondered/considered about a scam situation here.

Take the lead of professionals who can help. There are limits to what social services can do 'too'. Sounds like this woman should not be living alone, and on a farm-type home, by herself. It is a cruel reality that elders in this country are not respected and - to put it crudely - often left to die due to a lack of social services . There is only so much a citizen, or frankly, a family member can do.

I work with elders. I must be mindful ALL THE TIME due to need, brain chemistry (dementia), my boundaries and role. I also help out a friend of 17+ years who is 87 now and extremely needy. Be mindful and take care of yourself, first. Gena.
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Rob, I don't know how old you are, but I commend you for having a caring & loving heart. This world could use more people like you who care about their fellow man. In the Bible, God commands us to take care of the orphans and the widows, and that is what you are doing by helping out this widow. If she has a phone, she should call her bank and let them know she needs to order more checks and give them the next check number to start with. If there is access to a computer, she can get on the banks web site and place an order there or maybe you can do this for her. As far as the lost P.O. Box, you can take her to the post office to have a replacement key made (there may be a charge for this, here in San Antonio, they charged $5.00 for a new key). Is there a way she or you can place a grocery order either by phone or on the computer and have them delivered to her doorstep. You could also contact some of the senior services and explain her situation and they may be able to help her out with aides that will come to her home and help her with whatever she may need. This way, you can minimize your time spent being a caregiver, but you could call or stop by just to say hello and see how she is doing. God bless you and may He lead you with your decision.
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Call the bank with her there with her and explain what's going on. as for the key, the post office can give her/you a new one.
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Rob, you are such a wonderful caring person! You have helped this lady, but she needs to help herself also. Explain the best that you can or find someone to translate for you the ways in which you can help. Is there a Spanish speaking community nearby or one at a church that could help her? Does she have a computer or phone where she can order her groceries & prepay them? If not, she needs to get some cash from the bank to give you before you get the groceries this time & in the future should you decide you want to continue doing this chore for her. She needs to get to the P.O., get another key made & pickup her mail. She needs to call her bank & order checks. There are some businesses that will not allow a third party to do these type of things for her. You can refer her to Social Services or a senior agency to help her get the resources she needs to help her now to live more independently & develop a plan for her future when her health starts declining. If you want, maintain a more social relationship with her instead of doing chores for her. Keep your needs & finances in check. Good luck in handling this situation. 🙏
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I would check to see if she has any other family members? Inform elder protection or social services and make them aware of Mary. This for two reasons, to shed some light on her situation for her future protection and you legally keeping yourself safe by being transparent.

Any act of kindness keep a diary and anything financial, keep receipts for your records as proof and transparency.

Perhaps also you could Speak with Mary about a social worker and arrange a visit with a social worker who could talk to her in Spanish and find out a little more before taking steps to adopt her permanently.

Based on her age, and the mail box key situation, it may be time she needs assistance as is evidence confusion is starting to occur.

Keep her safe as well as yourself - hope this helps - contact elder protection services in your area to find out about social workers.
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Imho, you need to call Social Services.
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I did not read all the replies so sorry if this was asked. Wondering... the neighbors who are not on good terms now, any chance to talk to them? Maybe they can give a little more information about her. Find out what she told them.
You are an Angel, helping her so much. I wish you the best.
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Well, perhaps you can, necessities first, do one-two more gestures to assist her with ordering/obtaining some more physical checks, if necessary, take her to her bank, and to get access to her mailbox depending on what it is (if USPS, their office will have duplicate keys; if private, a locksmith can open/change the lock); and inform the postman and make arrangements. Too bad about the neighbor who left her at the market.
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The goodness of your heart, has placed you in a complicated situation. In order to wean yourself out of this situation, you are going to have to find a substitute helper for your adopted grandmother. There are some volunteer agencies who will help seniors with chores as well as be companions for them. You need to research if they are available in your area. Otherwise, you could temporarily hire an agency or someone to bridge a transition for providing similar services for grandma.
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It sounds like she just needs home care.  Perhaps there is a way for the state to arrange that for her, someone already suggested calling 211 from her house to help connect her with the available services.  It doesn't have to be you doing all this for her, but if you have developed a friendship with the woman and would like to continue being her helper, you can get signed up with a home care agency who would provide you with the training on how to do it without putting yourself at a liability if something goes wrong, and your agency would protect you with insurance against that and compensation for your time and gas.
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Rob, you stated that you are young and have a job at the supermarket. You said your parents have advised you to contact social services. Do exactly what your parents said to do. These things get tricky and what if she gets sick and I mean any kind of ailment? You are not her family who can make decisions like that. Don’t set yourself up to getting in too deep with this woman because she is 85 and didn’t even realize she only had one check left? Red flag. Suggestions of doing things online may also be absurd since she most likely doesn’t do banking online nor order groceries online. She is not keeping up with her checks nor her mailbox key. Red flag. No transportation and no family nor friends at all? Red flag. Barely speaks English? You are much too young to take on this elderly woman. Listen to your parents. Their advice is wise. Call social services. Little things to help her is fine but what happens when the big things occur? You don’t even know her income level and if she can pay her other bills properly.
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social worker. call the local hospital, someone. call her doctor if she has one. Someone dropped her off and left..: ? Well, they were in the same shoes as you are now.
Call salvation Army? Social Services came to check up on an elderly lady in our neighbor hood. Her home outside, looked like shambles. One day a woman was there taking pictures. She was from social services. She was called upon by someone to check up on this woman. This was over a year ago. A couple weeks ago, some neighbors were in her yard, cleaning it up.
Do a little trust, and call social services for her if you have not already. You may be surprised, they may have been called already.
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LLAMA IS RIGHT: CALL SOCIAL SERVICES.

Other people are correct, if something goes wrong, you could be staged as the culprit, or liable one. You don't need that.
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Llamalover47 Jul 2020
MAYDAY: Thank you for the nod.
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Rob has not returned. Wonder what he did?
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Many new posters cannot find their way back to their original post to thank others for their time and efforts.

But Rob must have done the right thing,I am sure!
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