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I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
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My grandfather payed for his funeral 30 years ago. However not a signal funeral home has the paper work or the records for my grandmothers funeral 20years ago. The records were lost when my sisters home was destroyed in a fire. What do I do?
My first suggestion is to contact the local paper for the town that grannie died in. Ask how far back they have obits on-line & how to research for beyond that date. Then you do whatever to go to read grannies obit. You may need to go to the newspaper to look at the files in microfiche ( and feel ancient). If the newspaper is now defunct, then you do this at the local library. Print out the obit.
The FH name will be in grannies obit. Then contact that FH. Now they probably aren't in biz anymore, so you send a letter to whatever board or agency regulates FH for your state that you need to use a policy held by that now defunct FH for your grandfathers funeral. Either the board will have the records & policies or will give you the name of the group that took over the policies.
The cemetery may or may not be of use. The cemetery may not have any funeral policies. For my parents the funeral policy is with a FH which has no affiliation with the catholic cemetery where my dad has his mausoleum niche. As a matter of fact, the cemetery has its own set of charges to open, close, "reset" the vault, service the grounds for burial that is NOT included in my moms paid up funeral policy. Thus seems to be very common with catholic cemetaries.
Also the old policy may not pay for all now needed. For my mom, when she did the policy in the 1980's the police escort was a service the city provided for free. Not anymore! Also back then those funeral cards ( picture of a saint with details of the deceased on the back - they can be quite ornate & collectible) were provided free, again not anymore.
It sounds like your dad purchased a funeral package many years ago and you don't know who he purchased it from. If he doesn't have the paperwork proving he paid, then I would go to all the funeral homes that were near his residence at that time and ask them to check their records.
Sometimes libraries have information in their city directories that may list those funeral homes from that time frame. That may or may not be available on line. And as someone said above. The cemetery should know which funeral home was used when your grandmother was buried. Do you think he would have used the same one?
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
My first suggestion is to contact the local paper for the town that grannie died in. Ask how far back they have obits on-line & how to research for beyond that date. Then you do whatever to go to read grannies obit. You may need to go to the newspaper to look at the files in microfiche ( and feel ancient). If the newspaper is now defunct, then you do this at the local library. Print out the obit.
The FH name will be in grannies obit. Then contact that FH. Now they probably aren't in biz anymore, so you send a letter to whatever board or agency regulates FH for your state that you need to use a policy held by that now defunct FH for your grandfathers funeral. Either the board will have the records & policies or will give you the name of the group that took over the policies.
The cemetery may or may not be of use. The cemetery may not have any funeral policies. For my parents the funeral policy is with a FH which has no affiliation with the catholic cemetery where my dad has his mausoleum niche. As a matter of fact, the cemetery has its own set of charges to open, close, "reset" the vault, service the grounds for burial that is NOT included in my moms paid up funeral policy. Thus seems to be very common with catholic cemetaries.
Also the old policy may not pay for all now needed. For my mom, when she did the policy in the 1980's the police escort was a service the city provided for free. Not anymore! Also back then those funeral cards ( picture of a saint with details of the deceased on the back - they can be quite ornate & collectible) were provided free, again not anymore.
Good luck being nancy drew!
Sometimes libraries have information in their city directories that may list those funeral homes from that time frame. That may or may not be available on line. And as someone said above. The cemetery should know which funeral home was used when your grandmother was buried. Do you think he would have used the same one?