A month ago I had a call from the nurse at my Aunts ALF. She's in California and I am in Montana.
I was told that she has become too much for the ALF staff and they think it's time to move her to memory care. I'm scared to death that the move is gonna do her in, but I said that I'm willing to discuss it. I prefer that she has her own room.
The nurse said she would have someone call me to discuss availability! In the meantime, she gave me a list of things needed for my Aunt, because she has started wetting the bed every night.
When I talked to my Aunt today, she has not taken anything out of the Amazon boxes (everything has been there for over 2 weeks). Doesn't want to unpack because she's going home tomorrow (and tomorrow, and tomorrow). I called ALF to find out why the items that they requested are not being used??? I was told that the nurse would call me back. I have yet to receive a call to discuss memory care and the nurse hasn't called me back either. I'm tired and frustrated!! Not the first time my questions have gone unanswered!
Anyone else have this problem??
If the facility has a website, you may have better luck with that.
My personal experience when my LO was diagnosed with Covid, was “No news is good news”. In her facility a fierce battle was being waged, and I decided that as long as I wasn’t notified that she’d died, she must still be alive.
Every time the phone rang, a shock, but ultimately, VICTORY, at 92!
As to moving her to memory care, I see no evidence that my LO WAS “done in”, and she hasn’t lost much since she was moved there two years ago.
Circumstances are brutal, and decisions that are made can’t always be what we want. I feel for you, having to make terrible decisions from far away. I’m still not sure how soon, if ever I’ll be able to see my LO, and FaceTime, although better than nothing, isn’t much help.
If you’ve done the very best you can, even when there’s not much to choose from, that’s all you can do.
Unfortunately this has been an issue since I moved my Aunt in last November.
I had the Director's cell number. He would promise to get back to me then drop the ball. Same thing with the "Nurse". They now have a new Director. I have left messages, but no response.
With the quarantine, even her friends are unable to check on things for me.
May sound paranoid, but I'm a little afraid that if I make too many waves, they'll try to boot her out.
That would be a huge issue right now!
I’m sure some of her caregivers are LITERALLY Angels on Earth.
We are looking for other facilities. Luckily, this one has not had a virus problem and the patient reports that the food is good. So, we're not happy with the communication but we're counting our blessings.
Other facilities seem to be better adapted for telecommunications. Especially in these trying times, facilities should hire staff that does nothing but communicate with the families.
if they have assisted living and memory care at her facility, it is a simple transfer. If not, you will need to find a facility and move her there. New patients are being admitted to places and there are facilities where there have not been any cases.
call facility and ask to speak to director of nursing or the facility director. Tell them you expect
a call in 2 hours. If you don’t get a call back, go higher to corporate office.
We have many issues they were not addressing. She has a full Hospice team we had assigned to her. We had to request meet at the home to get things addressed. March 13-20. Before the crisis.
1) Hospice caregiver showers her 2×week.
2) Two Hospice nusrse that dress a wound on her leg daily. Received from a wheelchair that got pushed into it by a client.
3) Hospice nurse who evaluates her once a month, does a care plan. Monitors medications
4) Hospice primary doctor on duty, for any required medical need or attention...
5) special doctor for eye appointments- my sister takes her to all specialist care appointments.
6) Wound clinic for leg.
She walks with a walker. Needs help dressing, and requires full care. Can feed her self.
Thats is why shes in a MEMORY CARE UNIT, her mind is gone and she will continue to loose all abilities at one point.. memory care unit.
Now Hospice cannot come in. They are required to now take care of her.
shower not in a month...THEIR answer is. She has rights and if she says NO they simple don't do it . And they don't. We have to ask the head of nursing to address this? Yes you do.
Do not waste time on ODBUSMAN office. Only will do metiation. They can't go in at this time and inspect or talk to anyone.
Next step is your
AHCA (888)-419-3456 can go in and site them if issues.
Adult protective services
1-800-962-2873
And your corporate office.
Good luck
Forgot we have cameras installed our mom apartment. APPROVED BY the HOME so no one confussed...and see the care levels she gets we have monitor for falls, and we can coummication to her. We are appointed by a court for guardian and conservatorship for our Mom. Read your contract. And if you have options us them. Our mom is 96 and diagnosed since 2013.
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