She uses older style hearing aids (she can't manage the newer ones). She can't hear on the telephone...only gets about 10% of the conversation even when I isolate words and speak slowly. We got a special phone from the phone company but it doesn't work any better. We don't know if it is hearing or understanding that's the problem because of her significant dementia. But she calls 7 or so times a day and calls continuously if I don't answer, but she can't hear what I say to her. What to do?
I would be concerned that she's calling you so much. Is she not engaging in activities? Or does she not realize that staff is there to help (it took my mom a long time to get used to calling the desk, not my brother, when something was broken)? Or is there a problem that she needs solved?
I'm sorry to answer your question with so many questions, but more information would allow us to be me helpful.
The last telephone I bought her has a *boost* button to increase the volume.... but it doesn't help much at all. And since Mom is almost blind, a telephone with a voice typed screen wouldn't be much help.... [sigh].
Forget cellphones or iPhones... even I can't hear very well on those... terrible connection and sound... bet young kids today think that is how all phones sound as they never witnessed the true clarity and sound of a landline, with no fade in and out, or disconnects or dropped calls :)
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