Dad has dementia, he is on 24/7 care at home. Also, I'm not convinced that all of his caregivers have experience with dementia. their supervisor told me she got a complain from a caregiver about his behavior(screaming). For those of us who deal with dementia, we know that they do this at least every so often. In addition to the above mess ups, only one of the caregivers I caught sleeping was terminated. Also, I find that the supervisor is hard to get in contact with, unless she wants to talk with me about something. I'm really thinking of switching agencies, although he is getting a good price. Is this kind of scenario common with the home-health care companies? Thanks!
To txcamper, I hear that! There were two sleeping caregivers. One was overnight, the other was during the day. There is a problem with them sleeping if Dad is also sleeping, he's supposed to be monitored. The day time caregiver was terminated, but the night one wasn't. Yikes!
You're right. What reallyconcerned me was when I called her about the messed up meds, I couldn't find her. I had to call her boss the next day, to get her to call me. She claimed that she'd tried to call me, I find that hard to believe. Thank you again!
Was the sleeping caregiver an overnight employee? Was there a problem with them sleeping if Dad was also sleeping? I've not had round the clock caregivers so I can't comment regarding that, but aides generally are just like companions with a little housework thrown in. They can't do anything medical as a rule. They can say here's your medicine and your water, but they can't force it.
If he needs a higher level of care, I'd look into a facility.
The supervisor should return your calls in a timely manner. However, she is human and if every call from you is a complaint, it will reflect in her attitude.