Hospice comes out twice a week to give her bed baths. My mother is blind, hard of hearing and unable to walk. The nurse does not seem to show much caring or compassion. Can I request a different nurse? She goes to another facility and doesn't seem to spend any time with my mother.
I did exactly that with the first hospice company I hired for my dad. We had them for about two weeks, and I got fed up with their lack of compassion and poor response times to my questions. I hired another company, and they contacted the first one, coordinated the transfer of all the medical equipment so we were inconvenienced as little as possible, and we were set. I couldn't have asked for a better experience after having started out with such a poor one.
You have to remember that you are now your moms advocate and you must insist that she gets the care and treatment that she deserves at this time in her journey. God bless you and keep you.
Yes, you can request someone else.
Please, don't consider an aide a nurse. Not saying they don't learn from experience but they are not trained nurses. They take an 8 to10 week course to learn how to bath a patient. Transport them easily, turn them, change them ect. They have no medical background. They cannot do pill planners or distribute pills.
There are LPNs that get Medical training, RNs there are associates degrees and BS degrees, and higher degrees like NPs.
You are not specific in your feelings or the nurse's actions. But certainly do feel free to call hospice and speak with them about your feelings, and see if you can arrange for other coverage; do have specific things to tell them.
Not all hospice organizations are the same. I have known people that switched. Best wishes to you and your family.