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My 88 yr old mom recently was refused service at a hospital in Roswell, NM. She was told her insurance, Medicaid refused to pay for the care. She is confused and does not understand how Humana is her coverage?

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Was this an emergency room visit? For a REAL emergency?
Emergency rooms must by law ascertain that a patient is stable before transfer to their own hospital.
I am uncertain what you mean by medicaid, then by Humana. Has medicaid enrolled your Mom in a Humana program?
What basically is your question for us?
Interestingly, in the new bill on Trump's desk, the latest relief bill, along with 5,000 pages of other stuff no one read between it's presentation at 10 pm and the vote at 2 a.m. is a portion that will make hospitals that give care to patients out of network unable to bill patients. They will have to make negotiations with the covering network. So that is to say if the EMT dumps you at the Humana ER and you are a Kaiser patient, and Humana stablizes you then they cannot charge YOU. Humana and Kaiser will have to work it out. That is the good news. The bad news is that it doesn't take affect until a full year after the bill is signed.
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"Refused service" for what exactly?
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Was the hospital in her home state? And was it an emergency visit?
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Mom has Medicare, right? Medicaid is secondary? In my State Medicaid has u choose which insurance to use out of a list they have. Same with prescriptions.

Medicaid does not go over State lines. You must stay within ur State and use Drs. and facilities that take Medicaid. I am surprised they didn't except Medicare and have Mom be responsible for the 20% Medicare doesn't cover.
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