I moved my father into a skilled nursing facility about a month ago and they are not very responsive to my phone calls, questions I've asked, sticking to the care plan, maintenance requests, billing questions or most of anything we've asked, needed in the last 30 days. Luckily, he is pretty mobile, can feed himself, etc. He has dementia and some other health issues that made it dangerous for him to live on his own. I can't do anything until the Medicaid application process is complete but worry that I made the wrong choice.
Good luck!!
Your dad deserves to be comfortable in his new home. You deserve to have peace of mind. Things are never perfect. I don’t feel you are knit picking about small issues. He deserves to have his basic needs met.
Continue to monitor what is going on. Be polite and explain your concerns. How sad that you cannot reach them on the phone. They do seem disorganized.
As far as meal delivery. They are often understaffed and things run behind.
I hope you are able to resolve this situation. Best of luck to you and your family.