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Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
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Well. I don't know who you spoke to, or who received your report; but here are definitions from Michigan's own guide to APS services:
**********************
ADULT PROTECTIVE SERVICES Michigan Department of Health and Human Services The goal of Adult Protective Services is to assist vulnerable persons age 18 and older who are unable to take the steps necessary to protect themselves from abuse, neglect or exploitation.
Abuse is harm or threatened harm to an adult’s health or welfare caused by another person. Abuse may be physical, sexual or emotional.
Neglect is harm to an adult’s health or welfare caused by: - The inability of the adult to respond to a harmful situation (self-neglect). - The conduct of another person who has accepted responsibility for a significant aspect of the adult’s health or welfare.
Exploitation is the misuse of an adult’s funds, property or personal dignity by another person.
Vulnerable is a condition in which an adult is unable to protect himself or herself from abuse, neglect or exploitation because of a mental or physical impairment or because of advanced age.
******************
So, the next time anyone from that department tells you they don't deal with financial abuse, I suggest you refer them to their own guidelines. Err, yeah, they do.
The reason I wondered if you could be a little more specific is that I imagine in a department as large and wide-ranging as the DHS it is crucial to make sure you're reaching the right person, or at least the right team.
I'm not even in the USA so I'm sorry I can't be more helpful. But certainly with any clear breach of confidentiality, particularly one placing a person at risk, I would have taken that up immediately with the culprit's line manager. It is astonishing how common this continues to be, though - in the past I have been faxed the names, addresses and scheduled care hours of vulnerable adults in my borough; been given my former partner's new home address by his bank (they contacted me about closing an account, I didn't approach them); been told the recent medical history and current whereabouts of a nursing home resident, my former neighbour. Now, I like to think that I am a harmless and benevolent person. But none of the people giving me this information knew that.
The customer service lady at the bank and I had a good laugh about how I could be a bunny-boiler planning to go round and vandalise my exSO's car. Then we listened to ourselves, and agreed that actually it wasn't funny.
My brother and I filed a lengthy report with APS regarding issues with our Mom. One issue was about my Mom's neighbors who we were certain were taking advantage of her financially. We were told APS does not take action on financial abuse issues whatsoever and the burden of proof was on us. Also there were really serious safety issues as Mom was falling and she was randomly taking pills and getting narcotics from a neighbor ( as evidenced by her text messages). She was also smoking while on 4L of oxygen, and putting all residents of the apt building at risk. She also hit a pole while driving. The list went on. They never called any of us back nor did a home visit despite me calling them several times. Now Mom's in a wheelchair since her the most recent falls, hitting her head and fracturing her back and tailbone. APS was our last resort. They could have at least contacted the witnesses to all of this. Maybe Mom wouldn't be confined to a wheelchair and living alone. Mom refuses to designate a POA and refuses help even to take a shower which complicates things. We filed the report 7 months ago. So sad.
About 4 years ago I filed an APS report. I had an elderly neighbor who was being taken advantage of financially. Some younger neighbor of ours were taking this man's social security /debit card each month and spending his money. I checked this out and called APS. They checked in to it and I think they found him safer housing. But an APS worker told the "abusers" that I Turned them in!! This resulted in a Very Violent confrontation with these neighbors!! And so it was really difficult for me to call them again. They said they do Not take financial abuse complaints now ( this was recorded). Who, besides police takes these kind of complaints??
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
**********************
ADULT PROTECTIVE SERVICES
Michigan Department of Health and Human Services
The goal of Adult Protective Services is to assist vulnerable persons age 18 and older who are unable to take the steps necessary to protect themselves from abuse, neglect or exploitation.
Abuse is harm or threatened harm to an adult’s health or welfare caused by another person. Abuse may be physical, sexual or emotional.
Neglect is harm to an adult’s health or welfare caused by:
- The inability of the adult to respond to a harmful situation (self-neglect).
- The conduct of another person who has accepted responsibility for a significant aspect of the adult’s health or welfare.
Exploitation is the misuse of an adult’s funds, property or personal dignity by another person.
Vulnerable is a condition in which an adult is unable to protect himself or herself from abuse, neglect or exploitation because of a mental or physical impairment or because of advanced age.
******************
So, the next time anyone from that department tells you they don't deal with financial abuse, I suggest you refer them to their own guidelines. Err, yeah, they do.
The reason I wondered if you could be a little more specific is that I imagine in a department as large and wide-ranging as the DHS it is crucial to make sure you're reaching the right person, or at least the right team.
I'm not even in the USA so I'm sorry I can't be more helpful. But certainly with any clear breach of confidentiality, particularly one placing a person at risk, I would have taken that up immediately with the culprit's line manager. It is astonishing how common this continues to be, though - in the past I have been faxed the names, addresses and scheduled care hours of vulnerable adults in my borough; been given my former partner's new home address by his bank (they contacted me about closing an account, I didn't approach them); been told the recent medical history and current whereabouts of a nursing home resident, my former neighbour. Now, I like to think that I am a harmless and benevolent person. But none of the people giving me this information knew that.
The customer service lady at the bank and I had a good laugh about how I could be a bunny-boiler planning to go round and vandalise my exSO's car. Then we listened to ourselves, and agreed that actually it wasn't funny.