My mother's expensive, uninsured ring disappeared from her hand while she was recovering in her assisted living apt. from pneumonia. She was sleeping deeply and wouldn't wake up if someone twisted it off of her finger. Any suggestions how we can get remuneration from her facility? I already filed a police report and it didn't go anywhere. She had mild/med dementia but never, ever took that ring off.
That (unfortunately) being said there is a HUGE lesson for all to learn. DO NOT LEAVE EXPENSIVE items with your loved one (even IF it is insured). If they cannot LIVE without 'an item' get an inexpensive replica of the ring, necklace, clock, etc.
I spent MANY MANY hours in the Alzheimer's unit when my mother was there, and saw how INNOCENTLY another resident would come into her room, and pick up an item thinking it was theirs! Or just to 'hold' it or wear it. Glasses, sweaters, shoes, even blouses and undies 'went missing' from my mothers AND other's rooms, and to be honest, it was not malicious intent by the residents and certainly a near impossiblity for the staff to keep track of where items belonged that were NOT labeled. WHEW... long sentence!
We labeled EVERYTHING Mom had there and inventoried her clothing, even PHOTOGRAPHED her closet to keep track of things.
With regards to jewelry, we did in fact replace the rings she cherished with rings that would not be a financial LOSS if they were lost!
Her dentures went missing and since Mom was unable to get around on her own, the facility did agree to pay for a replacement denture, BUT, and this is a BIG but, cautioned us that her new dentures should be 'engraved' with her name.
There may be some liability on their part, but I would not count on it. Have them check clothing, with laundry, and even with other residents, but I wouldn't count on finding it. I am so sorry.
I keep an indelible marker in a certain spot in my mom's drawer to do or redo her name on anything that needs it - and believe it or not, on one occasion the MARKER was taken and not returned by someone! All her drawers are gone through and rearranged, maybe not every time I visit or even every week, but even labeling drawers and keeping a sign up that we do Mom's laundry does not work all the time. I'm told that's because some facility staff can't read.
I don't believe it is wrong to think that we can leave valuables with our loved ones and expect them to be there when we return to visit, but I don't believe it will always happen. Be careful what you leave with your loved ones and DOCUMENT any personal effects for your piece of mind, and have someone at the 'facility' aware of these items too. If they cannot assume liability (this will most like be the case) then DO NOT leave the items at the facility! This is a sad fact, but a true one.
If ONE person learns from our mistakes, then all is not in vain.
My mom (90++ Lewy Body dementia) was forever being "robbed" while in IL.
Was it actually true???? Not likely.
Although we all know that staff will take stuff, the vast majority of the time the resident hides things, takes items from others or just flat looses it. My mom went into panic that a resident had stolen her wedding rings.....well they were in the carpet by her reading chair - they had just fallen off. She was unaware. My mom also took all the flashlights and removed the batteries and hid her "valuables" in them. Then she would go into a total panic that she was robbed. She gave stuff away and then would accuse the person of stealing from her. She had no idea what was "real" and what was "costume". One year we brought her Mardi Gras beads and throws and then weeks later she went on & on about someone stealing her new pearls that were worth hundreds of dollars. When I moved her from IL to LTC and cleared out her apt, I found a stash of jeweled hair accessories that obviously belonged to another resident and another stash of rosaries - none of these were hers. Luckily the weekly maid was there and we figured out probalby who was the owner. This is just a constant problem with the elderly.
Dementia patients are not grounded in reality, so we need to do whatever to make things easier for them. Don't wait for stuff to be MIA, have mom give heirlooms away before going to IL, AL or LTC. Make a list so she can "remember" who got what. If they are the kind that just need to put jewelry on every morning, go buy them inexpensive stuff so there are no worries.
Also label everything - I use nail polish in a bright color to mark anything of hers with a hard surface.
I can tell from the responses that alot of you are upset that the police don't do more. You have to look at it from their viewpoint....ELDERLY = DEMENTIA =
UNRELIABLE = QUESTIONABLE VALUE.
My mom was big on calling the police when she was in IL both 911 and 211 calls. After she called the police for the 3rd time to file a report and told them they needed to arrest a specific resident, I got a call from police community relations on how they would handle her calls from that point on. If they responded then we would be charged for a false call - much like the fire department does for bad fire alarm systems OR we as DPOA could sign off for a non-response. We did the latter. When she moved to LTC she did NOT get a phone either. So no more problems on this front, thank goodness.
If she's still at that facility, take longs walk around every time you visit to see if someone's wearing it (staff included). The thief might be stupid enough to flaunt it. Don't make a scene and confront the individual, as s/he might give it to someone else to hide it; and then it'll disappear altogether. Just bring a staff member to the individual and ask if the ring is part of that person's inventory. If it isn't, you're in luck.
Some people are just horrible people who will victimize those less fortunate. I would like to think they get it back some day.
REALLY, REALLY FED UP
If the ring is not returned, you must file a claim with your insurance co. and the N.H. (both).
We should all spread the word to other residence families and NH or Assisted living staff to warn them about this problem upon admittance!!!!