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Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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I consent to the collection of my consumer health data.*
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I consent to the sharing of my consumer health data with qualified home care agencies.*
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
Share a few details and we will match you to trusted home care in your area:
How to deal with a person who thinks that you are there to serve and wait on them hand and foot instead of servicing their needs to remain in their home?
Make the agency aware of your experience with this individual and request their protocol for dealing with manipulative clients. Some agencies will have you call when it happens so they can remind the person of the rules and keep everyone on the same page. If there is no satisfactory conclusion, request a different assignment. Good luck!
Is the problem now the patient is now getting violent. If u work for an agency, you need to bring this to your supervisors attention so she can inform the patients family. You, should not be made to deal with this. If your private then u need to bring it to someones attn. Either family or APS. You need to tell them there is a vulnerable adult they u can no longer work for because of the violence but u don't want to leave them on their own.
You can quit, but please give notice. Caring for person may require all your time. Your two statements are not mutually exclusive to me, that you may have to be at their beck and call.
If my LO has a bathroom accident, I would expect caregiver to clean it up as best as possible. If caregiver cooks meals, I would expect her to wipe down counters, leave kitchen in good shape. Maybe you could be more specific.
Agree with cwillie. If you are with an agency, have your admin print out a list of approved tasks. Have it on you when you see your client. When client asks for something say, "Let me check the list I was given to see if I am authorized to do that." Then with an apologetic smile say, "Oh, I'm so sorry but that's not on the list. I'm not able to do that."
If you work for the client's PoA or the county have them give you a list. If you work directly for the client, you write down the list of what was agreed upon and have it with you. If client persists (and assuming they do not have cognitive issues) you can offer to find them another helper for the non-list tasks.
Are you new to home care? And do you work for an agency?
You simply tell them you are there to provide __________ service, every single time. And that they need to hire a cleaning service (or whatever) if they don't require the services you provide.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
https://www.agingcare.com/questions/how-to-deal-with-narcissistic-client-455400.htm
Is the problem now the patient is now getting violent. If u work for an agency, you need to bring this to your supervisors attention so she can inform the patients family. You, should not be made to deal with this. If your private then u need to bring it to someones attn. Either family or APS. You need to tell them there is a vulnerable adult they u can no longer work for because of the violence but u don't want to leave them on their own.
If my LO has a bathroom accident, I would expect caregiver to clean it up as best as possible. If caregiver cooks meals, I would expect her to wipe down counters, leave kitchen in good shape. Maybe you could be more specific.
If you work for the client's PoA or the county have them give you a list. If you work directly for the client, you write down the list of what was agreed upon and have it with you. If client persists (and assuming they do not have cognitive issues) you can offer to find them another helper for the non-list tasks.
You simply tell them you are there to provide __________ service, every single time. And that they need to hire a cleaning service (or whatever) if they don't require the services you provide.