The house is perfectly heated and she is fully clothed. Her hands are a bit "cool". She is almost ninety with a menu of issues including encroaching dementia and balance as per her primary Doc.Otherwise she does pretty well given her age with some days better than others.
My mom (who's close to 95) always wears a camisole (or undershirt as we used to call them), in addition to whatever blouse/sweater she has on. And in the winter, she'll wear long-john type undergarments under her slacks. You could also consider a heating pad or even an electric blanket, if your mom doesn't have incontinence problems. Sometimes when I've been working out and have a chill, I'll put the heating pad on low on my thighs and it warms me right up.
Low thyroid is another cause of being cold, so be sure to get that checked. My mom's thyroid quit working about two years ago and once we got her on thyroid meds and got the dose regulated, she had more energy.
Lots of ways to help Mom feel comfortable, once her doctor rules out treatable causes.
I can't blame Mom for her being so cold, it's not her fault, but I just wished she would compromise with Dad to a more reasonable temp setting because that heat makes Dad feel so sleepy. But then there is that old saying "happy wife, happy life".
One way to feel warmer is to tuck one's shirt inside one's slacks... makes a world of difference in keeping warmer. Do the same with pajamas.
This reminds me of one of our Christmases. All the family was over to eat dinner. It was so hot that all of us migrated to the back porch to escape the heat. It can indeed be miserable. I should have warned them to wear their shorts.
My mother gets cold now, but at least she'll wear warm clothes and use a blanket. When I think of old age, I picture someone draped in a blanket sitting in front of a blaring TV and the thermostat cranked up to 90. I know it is a future we all might face, so I'm sympathetic.
She could be cold from neuropathy or cold from failing circulation. If she says she is cold and you see the O2 dropping, call the MD.
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