At first they were willing to give me the balance of 35 dollars from her trust, but when I went over her account. ( she was there 16 years) I found they had taken nearly 2000 dollars from her account. Now they admit to the mistake, but refuse to return the money to family because she was on public aid
Easy. NH makes interest off the money, hence the 30 day wait.
Your question should remind all of us that the personal needs account of a Medicaid patient should be monitored by family members during the patient's lifetime, and used to provide resources, including post mortem planning.
If you parent was in a NH for 16 years, even if only the last few years were being paid for by Medicaid, there is no inheritance. Medicaid is for folks who are destitute.