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I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
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V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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I don’t think banks would be able to provide “watchdog” services for elderly account holders with Alzheimer’s, but you can always speak with the bank manager to see if anything can be done. The only thing you could do is close the account, but without Grandma’s signature, if she is the primary account holder, the bank won’t do it. Since grandma has Alzheimer’s, she most likely will not be able to appoint anyone as having Power of Attorney over her finances either. This probably should have been done a while back. The only way you can stop her from indiscriminately writing checks is to take the “real” checkbook away and replace it with one from a closed account but that wont work if she’s out and about and writing checks in stores. Is she ordering things by mail, or giving people checks? The problem is, once she overdraws the account, she will be charged at least one overdraft fee and probably more on each check she bounces. Someone needs to step up and tell Grandma “no more”. Give her a small cash allowance, and once that’s gone, it’s gone. It won’t be easy to do, but for Grandma’s financial well-being, someone needs to. And, if no one is in charge of Grandma’s financial affairs, someone needs to investigate how to do that as well.
Billyg Actually my understanding is that the DPOA for financial and medical decisions is still a possibility. It just depends on the day you take GM to the attorney. How she is doing that day. She would have to agree that she wants someone to help her with her affairs and she has to name that person in order to designate them as her POA. See a certified elder attorney to get all of her paperwork in order. Being her POA wouldn’t tell you what she did with the money but you could move the account or put limits on how much she takes out at a time if the bank recognizes her POA. You might set it up where she had to have two signatures on a check. Whatever works best. Speak to the bank about what services they offer. She could possibly just add someone’s name on the account to help her manage it. We didn’t use our POA to do this. It wasn’t necessary. Is she still driving or is someone taking her to the bank? My aunt (now 91) went through this. She wanted to get large amounts because she didn’t want to go to the bank often. Then she couldn’t remember what she did with the money. My name was already on the account but she would have a friend take her to the bank. Finally she said she didn’t think she should manage her account any longer because she couldn’t remember what she did with the money. I took the check books just in case. We set all her bills on auto pay. If I gave her $100 or $10 she would give it away so we stopped giving her cash altogether.
BIlly, keeping track of withdrawals is easy. You go to the bank's website, set up a log-in account using whatever information you have about your Grandmother.... place the account number, and you will see the account with all incoming checks/cash and all outgoing checks/cash.
I needed to do that for my Dad, since I had financial Power of Attorney, I watched three accounts, and was able to move money around among the three accounts as was needed.
As mentioned above, who is taking Grandmother to the bank or the ATM machine, or is she able to drive herself?
Thank you all for your responses. She is still mentally there...just very "forgetful." When we ask her what she is doing with the money she either never remembers or says it is for bills...even though she has no bills, except for medications. She still believes that there is nothing wrong with her and she "only remembers what she wants to." So getting her to let my mom take care of things is difficult. My mother is POA but only for her health and not financial...at least I don't think so. We are exploring options regarding financial POA. Thank you again for the responses.
Billyg, if your Grandmother doesn't have anyone to be her financial Power of Attorney, it will depend on if she is still able to understand what is a Power of Attorney. Otherwise, an Attorney will refuse to have Grandmother sign the document.
It does sounds like Grandmother is still sharp.... and the forgetfulness could be just an excuse not to let the family know what she is using the money for.
Your profile mentioned that Grandmother lives at her own home. If correct, then she does have "bills". There could be utility bills, homeowner insurance, groceries, and the list goes on and on. Some elders like to go to the grocery store daily.
Depending on the dollar amounts, you may want to take whatever evidence you have to the police or district attorney. They may be better able to get some more detailed information from the bank that you don't have access to.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Actually my understanding is that the DPOA for financial and medical decisions is still a possibility. It just depends on the day you take GM to the attorney. How she is doing that day.
She would have to agree that she wants someone to help her with her affairs and she has to name that person in order to designate them as her POA. See a certified elder attorney to get all of her paperwork in order.
Being her POA wouldn’t tell you what she did with the money but you could move the account or put limits on how much she takes out at a time if the bank recognizes her POA. You might set it up where she had to have two signatures on a check. Whatever works best.
Speak to the bank about what services they offer. She could possibly just add someone’s name on the account to help her manage it. We didn’t use our POA to do this. It wasn’t necessary.
Is she still driving or is someone taking her to the bank?
My aunt (now 91) went through this. She wanted to get large amounts because she didn’t want to go to the bank often. Then she couldn’t remember what she did with the money. My name was already on the account but she would have a friend take her to the bank. Finally she said she didn’t think she should manage her account any longer because she couldn’t remember what she did with the money. I took the check books just in case. We set all her bills on auto pay. If I gave her $100 or $10 she would give it away so we stopped giving her cash altogether.
I needed to do that for my Dad, since I had financial Power of Attorney, I watched three accounts, and was able to move money around among the three accounts as was needed.
As mentioned above, who is taking Grandmother to the bank or the ATM machine, or is she able to drive herself?
It does sounds like Grandmother is still sharp.... and the forgetfulness could be just an excuse not to let the family know what she is using the money for.
Your profile mentioned that Grandmother lives at her own home. If correct, then she does have "bills". There could be utility bills, homeowner insurance, groceries, and the list goes on and on. Some elders like to go to the grocery store daily.