My aunt is deaf, overweight, and does not have use of her legs. She moved from 1st floor to 3rd floor, so new nurses. They took away the remote for her bed, so she has to use the call light if she wants to adjust her bed. They claim its because she might fall put of bed, yet routinely they don't put her in bed properly, and she is inches off the bed. (She is quite obese). She has never fallen out of bed, so it seems like they are punishing her for something. Also she gets bed sores, so the ability for her to move the bed is pretty much the only way to adjust her position. My mom was able to get an appt friday with someone to discuss this. But im eondering if there is anything else that can be done. Advice?
Then tomorrow AM I would call the Director of that facility. Of course you won't get to talk to them either, but you can leave a message that a complaint has been filed with the joint commission.
Can your aunt say why it was taken away?
Does she have enough comorbidities that she can be on hospice? I'd ask about her md to write orders for a hospice evaluation. If she goes onto hospice, the NH will have more hands to help with her care which benefits everbody. Hospice will come in 2 or more days a week to do care which helps NH staff. Also hospice can order specialized equipment - like a moving mattress bed so less bedsore issues; a shower Geri chair for bathing so she an actually be rolled to shower room to be cleaned.