I am in OH, mom in NC, alone in her home. Contracted with agency, where I discovered mom's "favorite" caregiver borrowed $, and did off the books work. Reported her, with proof, to Director. She was retained as employee as far as I knew, but prohibited from seeing mom, and directed to delete her phone #. Mom, 91, was distressed that she "disappeared" and didn't know I reported her. Mom was hurt, still using other agency personnel (this, ok) A year has gone by. The old caregiver called mom, offering help. Thankfully, she declined and told me. I contacted agency, who said she's an independent contractor now, but still works for agency twice a month. She is not supposed to be contacting old clients, particularly my mom. Director is going to reach out to her and talk, and asked me to let her know if she does it again. Do I have any legal recourse against this caretaker? I would like to get her # and call and threaten her, but of course, have not.
However, there comes a time in everyone's life, that we choose to let some things go. If the caretaker is not a scam artist, maybe let the agency deal with her? There is a saying for this. "Is this the hill you want to die on?" My concern is your Mom's safety, and your stress level. Can we really, out of frustration and even justified anger, address everyone else's behaviors?
Or just our own in these very difficult times?
If your Mom was not paid back the money borrowed by the caretaker, go ahead, go after her. Get her fired, seek justice for your Mom. No one wants someone to get away with scamming elders. And you are conscientious enough to prevent that from happening to others.
You can change agencies. By doing that, you are voting with your feet. The agency responsible will take notice, losing a client because of this caretaker.
There are oversight and regulation people over the agency. You could take the issue to them.
Hoping you can find justice and peace for you and your Mom, even if you decide to let it go. 🕊
Other than phone bills, you have no way of documenting calls. Letters or e-mails, especially certified with receipt acknowledgment, can provide documentation.
W/o documentation, the caregiver can deny ever having been notified by you to "cease and desist" contact with your mother.
I would personally call her and tell her to stay away from Mom. That if she contacts her again you will take action.