My mom has COPD and Emphysema she is 78 years old. About once yearly past two years she needs to go to hospital for oxygen, steroids, and Bipap them go to a rehab for two weeks. The doctor told us there was a bed for my mom at the rehab she went last time which is near the hospital. The social worker called to say there's no be and won't be for a few weeks. After further inquiry it was insinuated that the rehab is refusing to take her. My mom is a very nice person she dies not yell scream or hit anyone but she does have phobias to medications and as she gets better and stronger she will refuse certain things. Is that enough for a rehab to black ball her from the facility? This is awful as the others are so far away and my brother and I don't drive and live far away last time we had to spend over $1,000 in cans and hotel just to see her in the rehab. Now we are trying to get her back to the close one and they are refusing to take her and won't clarify why? What are our rights? Her insurance is great so we know that is not the problem.
I think in your place I would call the rehab directly and ask to speak to their social worker or the person in charge of admissions and try to get a more complete answer.
Tough call. If they do not want her, will they give her proper care? Do you feel comfortable with placing her in their care? I would request a conference with the social worker and the admissions person.
Good luck.
However, it is her responsibility to help find a place.
In one situation, 2 discharge planners (at different times) suggested a facility which I learned form an ombudsperson agency was very badly rated, that that many people who went in came out in body bags. I didn't consider that an overstatement.
The hospital social worker told me that it is not uncommon for rehab facilities to refuse patients if there are expensive medications or antibiotics involved...despite that I offered to pay for them. My Mom went to a different facility that turned out to be the best place she had ever been in. I hope you find a better place, even if a little bit further away.
Our solution is to keep going up the ladder to the top and demand answers. It usually works.
Remember if there is no other competition they can pretty much do as they please.
I hope and pray KimberlyP finds facility that will provide her mom with good care and some TLC for both her mom and the family.
It will be nearly impossible to find out why the home is refusing to take your mom because they don't have to disclose that information. Most likely if anything they would simply tell you they don't have room or they can not meet her needs. Either way your only option will be to find alternative placement.
The thing is, I'm not sure it's worth the bother of challenging this.
It's a shame there isn't an alternative within reasonable travelling distance, but if your mother is going to be there for only a fortnight it's not the end of the world - you can get away with not visiting, just calling and sending cards and encouraging messages.
I realise this sounds sad, and of course if it were my mother I would want to visit too, but it is only a fortnight. As long as the care is good and her doctors recommend it for her convalescence, try not to get upset about how far away it is because you'll put your mother off it and she won't do as well as she might there.
Another possibility I thought of is the possibility that she won't cooperate with her treatment plan caregivers. If you put someone into a treatment plan for rehab and they won't cooperate to get well, there's no use wasting your time if they just don't want to get better by following a treatment plan.
Another thing to consider is what is the doctor was mistaken about the bed availability? People make mistakes all the time, that's just part of being human.
Is it also possible that her insurance will only cover so much for her rehab?
Definitely do your homework and find out some things. What I would do is get a hold of a supervisor at that facility and start probing. Find out why they refused her and ask specific questions
Many are unable to cope with serious medical situations such as tube feeding or IVs. They simply don't have the quailed staff to do these things. Of course there are behavioral issues, mental illness, and psychotic behavior. Gather your Mom is only difficult about certain medications. Very expensive meications are also an issue as nursing home are paid a standard rate daily for every patient and theses meds may cost more than they can afford. Patient placement is not a simple issue so you have to find out what is really behind this decision including talking to Mom's secondary insurance company.
Did mom make satisfactory progress last time in rehab? That has to be documented for medicare say when she arrives she can only transfer from bed to chair but within the allotted time she can walk 100 feet but if she won't do PT and refuses to try Medicare will no longer pay. nfortunately it is not as simple as some insinuating that the facility did not want her.
"Insinuating" that the rehab facility "is refusing to take her" can mean a multitude of different things. They certainly can refuse to take her if there is no bed available. You don't say who was doing the "insinuating". A rehab facility wouldn't---and legally cannot----refuse to take your mother because she refuses certain treatments. But, they can refuse to take her if other people on the waiting list have better insurance, will be admitted for a longer period of time & require less care than your mother does.
Quite honestly, doctors have no idea which facilities have beds and which don't. It is not their job to call the facility to find a bed for your mother----that is the social worker's job. I wouldn't put much faith into what the doctor said----you also could have heard him incorrectly.
It sounds like the underlying issue is that she needs a higher level of care; someplace where her oxygen use can be monitored and encouaged. Try to see the big picture here.
Is your mother oxygen-dependent at home? Why did she refuse to "take oxygen home with her"? (I find this statement strange because rehab facilities don't send people home with oxygen---oxygen is usually delivered by a home medical supply service.) Why does your mother require one hospital stay every year? Does she get pneumonia or an exacerbation of COPD? Perhaps she needs better control of her COPD in the form of steroids, a bi-pap machine & oxygen
at home to prevent a hospital admission. You should inquire about it with her doctor.
Legally, people can refuse anything they want and nobody can force anything on them. People are non-compliant all the time, for one reason or another.
One thing I do know is that there are strict limits on payment by Medicare & secondary insurance when there is a re-admission for the same thing within a certain amount of time. Hospitals & rehabs will not get paid for a re-admission for the same problem. Therefore, doctors try everything in their power to avoid re-admitting patients with the same diagnosis so they & the facility will be paid.
Everything boils down to money, in healthcare and everywhere else. Morals & ethics don't matter. Doing the right things doesn't matter. It's all about which insurance is going to pay the most for the stay. It shouldn't be that way, but it is. Rehab facilities and LTC do not want to take patients on a lot of medications---especially brand name, expensive medications---and they want patients that need the least amount of care, so that they spend the least amount of money & collect the most amount of money. It's called a "wallet biopsy". That's how rehabs & LTC places function.
Welcome to America!!