My mom has COPD and Emphysema she is 78 years old. About once yearly past two years she needs to go to hospital for oxygen, steroids, and Bipap them go to a rehab for two weeks. The doctor told us there was a bed for my mom at the rehab she went last time which is near the hospital. The social worker called to say there's no be and won't be for a few weeks. After further inquiry it was insinuated that the rehab is refusing to take her. My mom is a very nice person she dies not yell scream or hit anyone but she does have phobias to medications and as she gets better and stronger she will refuse certain things. Is that enough for a rehab to black ball her from the facility? This is awful as the others are so far away and my brother and I don't drive and live far away last time we had to spend over $1,000 in cans and hotel just to see her in the rehab. Now we are trying to get her back to the close one and they are refusing to take her and won't clarify why? What are our rights? Her insurance is great so we know that is not the problem.
Our solution is to keep going up the ladder to the top and demand answers. It usually works.
Remember if there is no other competition they can pretty much do as they please.
The hospital social worker told me that it is not uncommon for rehab facilities to refuse patients if there are expensive medications or antibiotics involved...despite that I offered to pay for them. My Mom went to a different facility that turned out to be the best place she had ever been in. I hope you find a better place, even if a little bit further away.
However, it is her responsibility to help find a place.
In one situation, 2 discharge planners (at different times) suggested a facility which I learned form an ombudsperson agency was very badly rated, that that many people who went in came out in body bags. I didn't consider that an overstatement.
Tough call. If they do not want her, will they give her proper care? Do you feel comfortable with placing her in their care? I would request a conference with the social worker and the admissions person.
Good luck.
I think in your place I would call the rehab directly and ask to speak to their social worker or the person in charge of admissions and try to get a more complete answer.