I have received new unused incontinence pads directly from the manufacturer that has a order. I just now received many packages of these. Opened one and it smells bad. Other not opened bags smell. Put my nose to it and same smell as inside the open bag. Who do I report this to. I called the manufacturer and looks like they are saying it still is ok. Who monitors this and how do I reach them?
Call the manufacturer of other similar products and inquire as to whether they have ever had this particular problem with their product.
Depending upon what you discover, you may want to arrange to return this product in order elsewhere.
See All Answers