My mother who has dementia needed a ss verification letter for her residence. SS denied me access saying she had to request it. She is incapable of requesting it. I took my POA/ and Health Car Proxy to SS and they still refused how do I get SS to deal with me on behalf of my mother
I also had to apply - separately - to be the rep payee for both my dad & mom's federal pension & benefits. They also do not recognize POA.
It's not hard to do these paperwork things - it just takes time, etc.
If POA is alreade evoked, you might petition the court for guardianship. You will still need the letter from the physical referring to incompetence in making her own decisions. The latter should work for SS
If I need to remember pin numbers, I make an address book entry: 1234 Main St (the 1234 represents the ACTUAL pin number and the street name can be any random street name, maybe make the initials match the institution where it's used. For instance, if it's Mutual Bank, it would be 1234 Maple Bark Lane. Do NOT list it under the institution's name in the address book. Make up some contacts, instead, that help you remember what it's for.
If you're setting up accounts and you want someone to know them, clue them into your code and send it registered mail. Most of these accounts are your life's bread. Protect them. There are really greedy, evil people out there.
Hope that helps!
Part two - once guardianship is approved, SS has a specific set of procedures and forms to submit for approval - -
Keep your data and input stuff always the same and same passwords, keep it simple and keep a binder or notebook on everything filed with date and password.
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