She has Medicaid and the place she is at is terrible. No one is helping me, not even her social worker. I'm on my own but I need to get her out of this place. She's not eating, she's lost almost 50lbs. Her dementia is getting worse, they've increased her meds twice now in the last six months. But they've placed her in a little tiny room, there are roaches and mice. I've contacted health services and the facility is trying to tell me I owe them $50, 000. Mind you she does have Medicaid...that is paying for her...
While you are doing this, check out other facilities that you are interested in. Check them out without notice. Pop in and see how they are. Then talk with Medicaid and get a direct answer from them and steps that you need to do to transfer..
The nurse practitioner said they would write a new script for the secondary facility. I made arrangements there, then notified the existingfacility we were leaving. They made transport arrangements, but if I ever did it again I'd make them myself as the transport ambulance was affiliated with the joint venture which operated the rehab facility. The ambulance driver was unprofessional, asked pointedly why I was transferring my father (none of his business), lectured me, then sped all the way to the next facility. I was afraid I'd be ticketed when I tried to keep up with him, but I honestly didn't trust him enough to take the route I normally would have.
If you have a phone camera or digital camera, discreetly take photos, with a date, of the rodent activity. After you get your mother safely transferred, send copies of the photos to the local health department, ombudsperson, and any other potential supervisory and/or interventionary agency. You could also send them to local news stations - many have these problem solvers who enjoy fighting on behalf of others.
Good luck!