What type of computer/patient portals do nursing homes use? Facility seems to be lacking/withholding info.

I don't know if this is because of after covid or if it's always been like this in our area, but there's not an actual doctor at the facility on a day-to-day basis it's done by telehealth. There's like two or three different ones that work with the few nursing facilities in our small sort of rural area. So the actual one-on-one or in person time may only be around once or twice a month. When he gets sent out to the local emergency room / hospital, whichever doctor is on call would be the one that he sees and usually it's a different one. Almost 3 years ago when my dad was only 66 years old he was life-flighted by helicopter to the twin cities in Minneapolis to get emergency surgery because of an aortic dissection. After his stint in the ICU which he wasn't able to wake up after anesthesia although the procedure did go okay he had a trach put in and feeding tube and was sent to another facility nearby there with the appropriate doctors and equipment to try and wean him off of the breathing tube. He finally did wake up after about 3 weeks. I was making frequent trips down there. Working with the social workers etc at these places he wasn't able to come back home or even close to home yet because of his condition and the lack of appropriate facilities to help him in our area. So he was sent off to a skilled facility that had therapists working with him daily. A couple days before Thanksgiving I got a phone call from that area code and it was his speech therapist, she sounded excited and the next thing I knew my dad was on the phone telling me happy early birthday and Thanksgiving. He was able to eat again on his own and made great strides with his physical therapy things were looking on the up and up until frequent bouts of pneumonia, UTIs which both had him in the emergency room where they treated him and it would happen again. two steps forward one step back he was getting weaker.. he had many different complications and diagnoses relating to his heart. At this time me, my sister my dad's two brothers and sister-in-law were working on getting his house super clean and ready for him when he was doing well enough to come home although he was still looking at almost around the clock care because he wasn't able to walk yet although he was making major improvements. My my aunt was the Don at nursing facility in our area so we all made the decision for him to just come back and be placed in that said facility because with her being the deal and she assured us that he would be taken very well care of. Since he's been back in our small area he's done nothing but decline and remain stable. He will never be like he once was.. but my goal and what he has wanted was not to be "living" of the remainder of his life in a nursing home bed bound, medications up the yin yang, feeding tube for everything, nothing by mouth because of aspiration risks. From what I've seen at these places, and I can only speak for our small area is that once a person enters a nursing home there's no looking back. I feel he should be getting more therapy, specifically speech therapy so he can at least have some sort of personal enjoyment with certain foods or drinks occasionally. When he first got there I got a call on the second day that he had fallen from his bed. Holy cow was I freaked out but he had the strength at that point to sit himself up, move his legs and body towards the edge of the bed and attempt to stand, now he can barely sit up on his own.