Attended the center when husband was alive but since his passing she has no transportation to attend. She's asking for meals on wheels food be delivered but the Senior Center's leader is avoiding and continues to give excuses over 2 months why she hasn't gone to complete assessment for senior to receive delivery. She personally knows the senior and suspicions are that someone is telling her not to go. Senior has no food so distant relatives have had to constantly buy the senior food. Her son controls her social security and bank account and will not use her money to buy her food and other misc. He occasionally will show up at 10pm with a plate of food. Her refrigerator is empty until other family has to show up with food. Please help, who do we complain to?
IMHO, your issues are with the deadbeat son. Who is this woman to you and how did you find out about this neglect? If you are certain this is true, you need to call Adult Protective Services and report an At Risk Adult. At the least, her son is guilty of neglect. You don’t have to give your name to file a report. They will visit the woman and open a case. They will also track down the son to find out what is really going on.
The Senior Center does not control Meals on Wheels. Where I live there is a waiting list and short supply of drivers. She needs to call the local office and tell them she was getting it at senior center but no transportation could she have delivered to her house. There is a small cost.
Check out food closets in the area. Tell them you need emergency food.