Are you sure you want to exit? Your progress will be lost.
Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
✔
I acknowledge and authorize
✔
I consent to the collection of my consumer health data.*
✔
I consent to the sharing of my consumer health data with qualified home care agencies.*
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our Terms of Use. for information about our privacy practices.
Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
Share a few details and we will match you to trusted home care in your area:
I contacted the long term care ombudsman to ask for some assistance for a family member. (getting them located closer to home) Instead of her just being honest, every time I call her, she lies and says she will call me right back but she never does.
There has to be more than one. And there has to be a supervisor. Try to get one of them.
Why do you need an Ombudsman for a transfer? Is the facility giving you a problem in releasing the resident? Is the person on Medicaid? Medicaid doesn't go over state lines.
This poster has multiple posts...about trying to get her BIL in moved. She herself doesn’t have the authority to move him. I am not surprised she is being stone walled.
By saying "I'll call you straight back" the ombudsman is not lying, she is being polite. It is a polite of way of saying "could you get out of the way, please."
Let's go back to square one. You contacted the ltcombudsman when? How (letter, phone, email)? And asking her to do what?
The thing is, it is the role of an ombudsman to investigate complaints when there is a dispute between a consumer and a service provider. But it isn't her job to assist you in finding services. In a situation as complex and developed over time as your BIL's, where there have been many providers and perhaps many gaps and failures in provision, there *may* still be issues that are within the ombudsman's remit - but identifying them and then addressing them will take time.
And meanwhile hundreds of other people are appealing for immediate help with their loved ones' pressure sores and suspected mishandling.
I hesitate to suggest patient, dogged persistence to someone who's been working away at something for as long as you have, but that is what it's going to take. How is your BIL, meanwhile? Has anyone been able to see him recently?
I am thankful that the ombudsman did investigate and found that a facility had "illegally discharged my BIL". Now we would love to know how he is being dumped from facility to facility, signing himself in, with him being incompetent.
Meanwhile he is in an ALF, 3 hours away, isolating him from family and everyone he knows. We have tried to get him located closer to home but because he has had behavioral issues in the past, facilities will not accept him. The facility administrators and ombudsman state they will assist in helping him.
IS it possible to go to the facility and corner this person? Sounds silly, b/c a return phone call is standard!
If you can go there, do so, and hang around until she's available. I have had to do this and it usually ends well. The squeaky wheel does indeed get the grease.
She’s 200 miles away.....and has no authority. this is the poster who regularly asks how to get her BIL moved and why memory care facilities turn down dementia patients. He’s been turned down from facilities because of behavior issues.
Call the area on aging for the county you are trying to deal with the ombudsman. I had to find out how to deal with the ombudsman that was listening to a demented dad and never listening to the actual issues. They explained things so I could understand. Not that there was any help, it just helped me understand how useless that avenue was.
The problem dealing with any government entity is that there is no accountability, once they get past the 6 month probation period it takes an act of congress to get them fired. Sad situation and makes for really frustrating dealings.
Is you BIL considered competent? Does he want to move? Is your husband, as a blood relative able to get any information?
I would speak to your local ombudsman and ask if they can help you with the steps you can take or if the situation is what it is.
No, my BIL is not competent, however, he keeps getting getting moved from one location to another. The administration of these facilities claim he is signing himself in.
BIL is 3 hours away from home and we have been trying to get him moved closer to home so that he would not be isolated from family.
Yes, they say he sometimes have behavior issues relating from dementia, therefore, no one closer to home will accept him. In speaking with the ombudsman she states she will pay a visit with BIL and facility to find out what's going on and then call me to discuss things. I never receive a call back and when calling her, she keeps making an excuse to get off the phone and that she will call me back. She never does.
After all this time, why hasn’t your husband applied for guardianship? Don’t you think some of the roadblocks you’ve hit are because.....no one has legal authority to do anything? Neither you or your husband has POA. Being that you are an “in law”, not a blood relative, with no POA or guardianship, the facility administrator and the ombudsman are limited in what they can tell you. If your husband gets guardianship of his brother, he would be able to move him, provided he can find a facility willing to take him.
Thank you for your response. It is greatly appreciated. Actually, I do not have a problem with the facility administrator or the ombudsman answering any of my questions. I have a problem with them telling me he is signing himself into these different facilities when he is incompetent.
Also, they tell me that he is not having any more behavior issues and that they will help locate him closer to home but they never do. When I call them, they make excuses to get off the phone. Thank you, again.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Why do you need an Ombudsman for a transfer? Is the facility giving you a problem in releasing the resident? Is the person on Medicaid? Medicaid doesn't go over state lines.
By saying "I'll call you straight back" the ombudsman is not lying, she is being polite. It is a polite of way of saying "could you get out of the way, please."
Let's go back to square one. You contacted the ltcombudsman when? How (letter, phone, email)? And asking her to do what?
The thing is, it is the role of an ombudsman to investigate complaints when there is a dispute between a consumer and a service provider. But it isn't her job to assist you in finding services. In a situation as complex and developed over time as your BIL's, where there have been many providers and perhaps many gaps and failures in provision, there *may* still be issues that are within the ombudsman's remit - but identifying them and then addressing them will take time.
And meanwhile hundreds of other people are appealing for immediate help with their loved ones' pressure sores and suspected mishandling.
I hesitate to suggest patient, dogged persistence to someone who's been working away at something for as long as you have, but that is what it's going to take. How is your BIL, meanwhile? Has anyone been able to see him recently?
Thank you for your response. Great points.
I am thankful that the ombudsman did investigate and found that a facility had "illegally discharged my BIL". Now we would love to know how he is being dumped from facility to facility, signing himself in, with him being incompetent.
Meanwhile he is in an ALF, 3 hours away, isolating him from family and everyone he knows. We have tried to get him located closer to home but because he has had behavioral issues in the past, facilities will not accept him. The facility administrators and ombudsman state they will assist in helping him.
BIL is doing fine, thank you for asking.
BIL
If you can go there, do so, and hang around until she's available. I have had to do this and it usually ends well. The squeaky wheel does indeed get the grease.
https://www.agingcare.com/questions/can-someone-please-tell-me-how-to-get-a-family-member-that-is-in-an-alf-closer-to-home-444815.htm
https://www.agingcare.com/Questions/skilled-nursing-home-deny-patient-220111.htm?orderBy=oldest
https://www.agingcare.com/questions/facilities-denied-husbands-brother-219832.htm
The problem dealing with any government entity is that there is no accountability, once they get past the 6 month probation period it takes an act of congress to get them fired. Sad situation and makes for really frustrating dealings.
Is you BIL considered competent? Does he want to move? Is your husband, as a blood relative able to get any information?
I would speak to your local ombudsman and ask if they can help you with the steps you can take or if the situation is what it is.
Thank you so very much for your response/advice.
No, my BIL is not competent, however, he keeps getting getting moved from one location to another. The administration of these facilities claim he is signing himself in.
BIL is 3 hours away from home and we have been trying to get him moved closer to home so that he would not be isolated from family.
Yes, they say he sometimes have behavior issues relating from dementia, therefore, no one closer to home will accept him. In speaking with the ombudsman she states she will pay a visit with BIL and facility to find out what's going on and then call me to discuss things. I never receive a call back and when calling her, she keeps making an excuse to get off the phone and that she will call me back. She never does.
Thank you for your response. The facility's administrator did speak with me and stated she would try to help because "It was in his best interest."
Thank you for your response. It is greatly appreciated. Actually, I do not have a problem with the facility administrator or the ombudsman answering any of my questions. I have a problem with them telling me he is signing himself into these different facilities when he is incompetent.
Also, they tell me that he is not having any more behavior issues and that they will help locate him closer to home but they never do. When I call them, they make excuses to get off the phone. Thank you, again.