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I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
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V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
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I recently requested a welfare check on my mother. They went and when I called to see if she is ok, they told me I'd have to go to the house she is staying in myself, they know I am 1400 miles away. so what's their purpose if they can't assist you?
Yeah, but I don't think ALF bills normally include college fees, do they? If you have that down in black and white, I think I'd take it to the police rather than APS. But if the police ask your mother about it and she says it's a gift, then it's not misappropriation. Grey area unless she's been declared incompetent and your brother has POA.
How are you getting hold of bank and credit card statements, by the way?
Did you specifically tell APS that you suspected financial mismanagement? I hope you can prove it, if that's what you're alleging.
By the way, I'm sure it was just casual use of language, but APS is not there to help you. Their job is to help your mother, if need be.
Is it impossible for you to travel at all? I realise that it's not just down the road, but I can't help thinking that if I were that worried about my mother's welfare I'd be getting on a plane rather than leaving it for nine months and then calling in the authorities. How did you get to hear about the operation, given that your brother isn't speaking to you and your mother is incommunicado?
The NYS Attorney General would not let something like this slide by. Nor will he act on it without hard evidence. On the other hand, if your brother is caring for her, that is a lot cheaper than Assisted Living. Weigh your options.
With APS, you can ask them to do a welfare check and to contact you if there is an emergency. They will do that, but under HIPAA restrictions, they cannot share the details if mom tells them not to. My guess is mom is fine and she will not allow them to talk to you. Read between the lines.
You have *joint* POA with your brother? If you have joint, as opposed to joint and several, POA you are equally accountable for any mismanagement of funds. Go back to the lawyer who drew up this documentation and take his advice.
just received her credit card statements for the past year and saw lots of expenses that don't belong. mom now owns a $1000 basketball hoop, a new lawn mower a new stove all items over $1000..no wonder when I last spoke to her she said oh no I think I made a spending mistake. and food shopping bills out of this world..
me again... today I went online to pay a bill for moms electric and found out my brother who shares Joint Poa closed the acct without notifying me. I know if he drags mom to a lawyer he could of removed me as POA ...wouldn't I be notified.. I am giong to contact a lawyer now
So what happens to the bill? It's a very muddled picture that you're still receiving utility bills for her but he's controlling the account, isn't it? Let us know what the lawyer says, but it is a shame you can't just pick up the phone, call your brother and ask. Sounds like a very expensive way of doing things! - and of course it's your mother who'll end up paying. What a minefield POA is, eh. Hope to hear better news from you.
Dear, you said on Oct 30 that you were going to call the lawyer the next day. Did you? If you are joint poa, you could be held responsible for this if you have knowledge of it. Why are you dragging your feet?
I had gotten sick in between with health issues. I had to wait on certain documents which finally arrived and proved my brother is spending mom's money. waiting now on a call back from a lawyer for an appointment. my husband said in the end if it's all too much I should give up my poa and let the ball roll where it may...thanks all for always listening.. have a good day..
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
How are you getting hold of bank and credit card statements, by the way?
By the way, I'm sure it was just casual use of language, but APS is not there to help you. Their job is to help your mother, if need be.
Is it impossible for you to travel at all? I realise that it's not just down the road, but I can't help thinking that if I were that worried about my mother's welfare I'd be getting on a plane rather than leaving it for nine months and then calling in the authorities. How did you get to hear about the operation, given that your brother isn't speaking to you and your mother is incommunicado?
My guess is mom is fine and she will not allow them to talk to you.
Read between the lines.
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